Rumina BegumRB
Open to opportunities

Rumina Begum

@ruminabegum

Dedicated sales assistant with strong customer service skills.

United Kingdom

What I'm looking for

I am looking for a role that challenges me and allows for personal growth.

I am a hardworking and friendly sales assistant with a passion for helping customers find what they need. My experience spans various retail environments where I have honed my skills in customer service, sales, and problem-solving. I thrive in team settings and enjoy the challenge of meeting sales targets while maintaining high standards of presentation and service.

Throughout my career, I have demonstrated my ability to adapt to different roles, from generating leads through cold calling to managing daily correspondence and utilizing Microsoft Office applications effectively. My commitment to excellence is evident in my attention to detail and my ability to handle customer inquiries with clarity and professionalism. I am eager to continue developing my skills and take on new challenges in my career.

Experience

Work history, roles, and key accomplishments

OR

Stock Taker

Orridge

Jan 2021 - Jan 2022 (1 year)

Conducted stock takes with a focus on accuracy and numerical skills. Ensured proper inventory management.

MA

Sales Assistant

Maxisavers

Jan 2022 - Feb 2022 (1 month)

Provided excellent customer service and assisted customers in finding suitable products. Managed transactions and handled customer complaints effectively.

HF

Customer Service Assistant

House of Fraser

Jan 2021 - Jan 2022 (1 year)

Provided customer service and managed transactions effectively. Handled customer complaints and inquiries while maintaining store presentation.

AT

Lunchtime Supervisor

Aston Tower

Jan 2020 - Jan 2021 (1 year)

Supervised students during lunch, ensuring safety and order. Provided first aid and managed student concerns.

BA

Lunchtime Supervisor

Broadway Academy

Jan 2020 - Feb 2020 (1 month)

Maintained order and safety among students during lunch breaks. Reported concerns to teachers and provided first aid as needed.

VP

Customer Service Assistant

Villa Pharmacy

Jan 2018 - Feb 2018 (1 month)

Assisted customers with their shopping experience and managed merchandise displays. Handled customer complaints and queries effectively.

BB

Customer Service Assistant

Boots Perry Barr

Jan 2017 - Jan 2018 (1 year)

Delivered excellent customer service and assisted customers in finding products. Managed transactions and handled customer inquiries.

YS

Support Assistant

Yew Tree Community School

Jan 2015 - Feb 2015 (1 month)

Provided support to students and managed concerns effectively. Ensured students received appropriate care and attention.

Education

Degrees, certifications, and relevant coursework

PC

Pay360 by Capita

Administration

2021 - 2021

Managed to-do lists, scheduled meetings, and maintained correspondence while liaising with suppliers and managing CRM updates.

NU

Norres UK

Sales

2022 -

Currently generating leads and managing customer details while utilizing Microsoft Office applications and maintaining correspondence.

SG

Salon Direct Group

Customer Service

2021 - 2022

Handled customer inquiries, managed correspondence, and provided sales support while utilizing Microsoft Office applications.

MS

Magenta Storage

Customer Service

2022 - 2022

Managed correspondence and customer inquiries while utilizing Microsoft Office applications and maintaining daily correspondence.

TC

Twilight Casting

Sales

2021 - 2021

Generated leads and managed customer details while maintaining correspondence and utilizing Microsoft Office applications.

MA

Maxisavers

Retail

2021 - 2021

Delivered customer service, assisted customers with product selection, and managed sales transactions while addressing inquiries.

CI

Capita Eco (Ark Installation)

Sales

2021 - 2021

Generated leads through cold calling and managed customer details while maintaining correspondence and utilizing Microsoft Office applications.

HF

House of Fraser

Retail

2020 - 2021

Provided customer service, operated tills, and handled customer inquiries while maintaining the shop floor and managing deliveries.

BA

Broadway Academy

Education

2019 - 2019

Served as a break and lunchtime supervisor, safeguarding students and maintaining order while addressing concerns and ensuring student welfare.

AT

Aston Tower

Education

2019 - 2020

Supervised students during lunchtime, ensuring their safety and addressing any issues while providing first aid when necessary.

VP

Villa Pharmacy

Retail

2018 - 2018

Assisted customers in their shopping experience, managed merchandise display, and handled customer complaints while keeping the store tidy.

BB

Boots Perry Barr

Retail

2016 - 2017

Delivered excellent customer service, assisted customers in finding suitable products, and handled money and vouchers correctly while maintaining the shop floor.

YS

Yew Tree Community School

Education

2015 - 2015

Safeguarding students and providing extra support to those in need. Responsible for addressing concerns and problems related to student welfare.

Tech stack

Software and tools used professionally

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