Rumina Begum
@ruminabegum
Dedicated sales assistant with strong customer service skills.
What I'm looking for
I am a hardworking and friendly sales assistant with a passion for helping customers find what they need. My experience spans various retail environments where I have honed my skills in customer service, sales, and problem-solving. I thrive in team settings and enjoy the challenge of meeting sales targets while maintaining high standards of presentation and service.
Throughout my career, I have demonstrated my ability to adapt to different roles, from generating leads through cold calling to managing daily correspondence and utilizing Microsoft Office applications effectively. My commitment to excellence is evident in my attention to detail and my ability to handle customer inquiries with clarity and professionalism. I am eager to continue developing my skills and take on new challenges in my career.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Norres UK
Jan 2022 - Present (3 years 5 months)
Responsible for generating leads and managing customer correspondence. Demonstrated excellent phone manners and problem-solving skills while using Microsoft Office applications. Managed daily correspondence and assisted customers with inquiries.
Independent Contractor
Pay360 by Capita
Jan 2022 - Present (3 years 5 months)
Managed to-do lists and correspondence while utilizing Microsoft Office applications. Scheduled meetings and maintained calendar management.
Sales Assistant
Magenta Storage
Jan 2022 - Feb 2022 (1 month)
Handled customer inquiries through emails and live chat. Utilized Microsoft Office applications for daily correspondence and sales activities. Demonstrated strong organizational skills and product knowledge.
Sales Assistant
Capita Eco (Ark Installation)
Jan 2022 - Feb 2022 (1 month)
Generated leads and managed customer correspondence effectively. Demonstrated excellent phone manners and utilized Microsoft Office applications for daily tasks.
Call Center Agent
Salon Direct Group
Jan 2022 - Feb 2022 (1 month)
Managed customer inquiries and provided assistance through various communication channels. Utilized Microsoft Office applications for daily tasks.
Stock Taker
Orridge
Jan 2021 - Jan 2022 (1 year)
Conducted stock takes with a focus on accuracy and numerical skills. Ensured proper inventory management.
Sales Assistant
Maxisavers
Jan 2022 - Feb 2022 (1 month)
Provided excellent customer service and assisted customers in finding suitable products. Managed transactions and handled customer complaints effectively.
Sales Assistant
Twilight Casting
Jan 2022 - Feb 2022 (1 month)
Generated leads and managed customer inquiries through phone and email. Demonstrated strong communication skills and utilized Microsoft Office applications.
Customer Service Assistant
House of Fraser
Jan 2021 - Jan 2022 (1 year)
Provided customer service and managed transactions effectively. Handled customer complaints and inquiries while maintaining store presentation.
Lunchtime Supervisor
Aston Tower
Jan 2020 - Jan 2021 (1 year)
Supervised students during lunch, ensuring safety and order. Provided first aid and managed student concerns.
Lunchtime Supervisor
Broadway Academy
Jan 2020 - Feb 2020 (1 month)
Maintained order and safety among students during lunch breaks. Reported concerns to teachers and provided first aid as needed.
Customer Service Assistant
Villa Pharmacy
Jan 2018 - Feb 2018 (1 month)
Assisted customers with their shopping experience and managed merchandise displays. Handled customer complaints and queries effectively.
Customer Service Assistant
Boots Perry Barr
Jan 2017 - Jan 2018 (1 year)
Delivered excellent customer service and assisted customers in finding products. Managed transactions and handled customer inquiries.
Support Assistant
Yew Tree Community School
Jan 2015 - Feb 2015 (1 month)
Provided support to students and managed concerns effectively. Ensured students received appropriate care and attention.
Education
Degrees, certifications, and relevant coursework
Pay360 by Capita
Administration
2021 - 2021
Managed to-do lists, scheduled meetings, and maintained correspondence while liaising with suppliers and managing CRM updates.
Norres UK
Sales
2022 -
Currently generating leads and managing customer details while utilizing Microsoft Office applications and maintaining correspondence.
Salon Direct Group
Customer Service
2021 - 2022
Handled customer inquiries, managed correspondence, and provided sales support while utilizing Microsoft Office applications.
Magenta Storage
Customer Service
2022 - 2022
Managed correspondence and customer inquiries while utilizing Microsoft Office applications and maintaining daily correspondence.
Twilight Casting
Sales
2021 - 2021
Generated leads and managed customer details while maintaining correspondence and utilizing Microsoft Office applications.
Maxisavers
Retail
2021 - 2021
Delivered customer service, assisted customers with product selection, and managed sales transactions while addressing inquiries.
Capita Eco (Ark Installation)
Sales
2021 - 2021
Generated leads through cold calling and managed customer details while maintaining correspondence and utilizing Microsoft Office applications.
House of Fraser
Retail
2020 - 2021
Provided customer service, operated tills, and handled customer inquiries while maintaining the shop floor and managing deliveries.
Broadway Academy
Education
2019 - 2019
Served as a break and lunchtime supervisor, safeguarding students and maintaining order while addressing concerns and ensuring student welfare.
Aston Tower
Education
2019 - 2020
Supervised students during lunchtime, ensuring their safety and addressing any issues while providing first aid when necessary.
Villa Pharmacy
Retail
2018 - 2018
Assisted customers in their shopping experience, managed merchandise display, and handled customer complaints while keeping the store tidy.
Boots Perry Barr
Retail
2016 - 2017
Delivered excellent customer service, assisted customers in finding suitable products, and handled money and vouchers correctly while maintaining the shop floor.
Yew Tree Community School
Education
2015 - 2015
Safeguarding students and providing extra support to those in need. Responsible for addressing concerns and problems related to student welfare.
Availability
Location
Authorized to work in
Job categories
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