Stability, security, growth, and a good work environment with a learning curve on the rise. Always a place to build knowledge. A good team with support when needed. Open to ideas if provided for betterment.
PROpen to opportunities
Prasanta Roy
@prasantaroy
I am a customer service executive based in India, working for an organization in the UK.
IndiaWhat I'm looking for
I am from a small town Cooch Behar. I am very passionate, never put a foot backward to anything tough, always eager to learn new things, open to new ideas for development, capable of handling pressure situations, open mindset to adjust to situations, always ready to compete, soft-spoken, good listener, proactive. I have a passion for outdoor games.
Experience
TO
Current
Customer Service Representative
Tools4Trade
Jul 2023 - Present (10 months)
My role in this organization includes:-
• Customer service by way of out bound and inbound calls, chats or tickets. In this organization once a complain is raised by customer, if I am assigned the task then It’s my duty to do the follow-up till a resolution is reached.
• Use of Plenty markets to track the orders of customers and make notes of the issues faced by customers. Here I also create new t
BS
Customer Service and Sales Representative
Bengal Hardware Stores
Jan 2009 - Mar 2023 (14 years 2 months)
Managed customer queries, sales creation, and accounts maintenance. Filed GST returns and met with B2B organizations for upselling and down selling of products.
BB
Sales Development Representative
Beta Blink
May 2023 - Jul 2023 (2 months)
Worked on contract for two months as a Sales Development Representative, making calls to potential customers, generating leads, and providing support to customers regarding deposits and application usage. Utilized CRM tools for manual and progressive calling.
JMMy Role in this organization includes:-
• Creating of equity shares, preferred shares, bonds and other securities in system.
• Modifying share values for front end office and middle office on their instruction.
• Maintain business as usual activities.
• Worked as per Asian Stock Market timing.
• Use of macros.
• Done documentation based on data received on Bloomberg.
• For other purposes used Mic
Tech stack
Learn about the tools and technologies that Prasanta likes to use.
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Salary expectations
50k-80k INR
Social media
Job categories
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