Tarun Malik
@tarunmalik
Results-driven operations executive with a passion for customer satisfaction.
IndiaWhat I'm looking for
As a dedicated and results-driven operations executive, I have a proven track record of driving business growth and improving customer satisfaction. With experience in managing daily operations, resolving customer complaints, and developing new business leads, I am confident in my ability to make a positive impact in any organization.
In my previous roles, I have demonstrated my ability to work effectively with cross-functional teams, think critically, and develop innovative solutions to complex problems. My strong communication skills and ability to build strong relationships with customers and stakeholders have been essential in driving business growth and improving customer satisfaction.
I am a quick learner, always looking for opportunities to improve processes and increase efficiency. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.
Experience
Operations Executive
URBANCLAP TECHNOLOGIES INDIA PVT. LTD.
Dec 2021 - Dec 2022 (1 year)
Worked directly with the category manager to develop the education business and helped in finding new partners. Interacted with service professionals, resolved daily operational challenges, and managed training dashboards and excel sheets.
VRM (Virtual Relationship Manager)
SILARIS INFORMATION PVT. LTD.
Mar 2019 - Feb 2020 (11 months)
Developed and expanded existing high net worth customer relationships for liabilities to enhance customer relationships and encouraged customers to use digital mediums for banking transactions.
Executive, Inbound Process (PPL & IOS)
PRINTERS TECH PVT. LTD.
Dec 2017 - Jan 2019 (1 year 1 month)
Contacted potential or existing customers to inform them about a product or service, answered questions, and closed sales.
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