Pooja Verma
@poojaverma7
I lead sales teams that exceed targets and build lasting client relationships.
IndiaWhat I'm looking for
At Justdial, I progressed from Sales Executive to Senior Sales Manager and led a team of 20+ sales professionals to consistently exceed monthly and quarterly targets.
I've achieved budget targets through product presentations and consultative selling, converted inbound inquiries into long-term customers, and resolved escalations end-to-end while maintaining strong customer satisfaction. I use CRM and performance analytics to improve sales processes, customer retention, and repeat business.
Earlier, I supported banking partners at Online PSB Loans and handled high-volume customer calls at Tech Mahindra, building a foundation in responsive support, first-call resolution, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Senior Sales Manager
Justdial Ltd.
Jan 2021 - Nov 2023 (2 years 10 months)
Promoted from Sales Executive to Sales Manager to Sr. Sales Manager based on consistent performance. Led a team of 20+ sales professionals, exceeded targets, managed escalations, and built strong client relationships.
Bank Support Executive
Online PSB Loans
Aug 2018 - Nov 2019 (1 year 3 months)
Managed high volumes of bank support emails and calls, ensuring timely and satisfactory resolution of client queries. Built strong working relationships with banking partners through responsive support and cross-functional collaboration.
Handled high-volume inbound calls, delivering accurate and empathetic customer solutions. Consistently exceeded performance targets while maintaining a high first-call resolution rate.
Education
Degrees, certifications, and relevant coursework
Gujarat University
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce degree from Gujarat University, Ahmedabad.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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