Looking for a job

Aditi User

@feinopolvo

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Results-driven sales expert with seven years in customer service.

India

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What I'm looking for

I am looking for a dynamic role that values customer engagement and offers opportunities for growth.

I am a dedicated sales expert with five years of experience in the Edtech, Fintech, Logistics, and Technology industries. My journey has been marked by a commitment to bridging the gap between brands and consumers, ensuring that customer needs are met with precision and care. I thrive in fast-paced environments, consistently achieving my goals under pressure while maintaining a focus on quality and customer satisfaction.

Throughout my career, I have honed my skills in customer service and sales, working with renowned global brands such as Myntra, Tata cliq, and Uber. My role has involved making outbound calls, addressing customer concerns, and effectively resolving queries. I take pride in my ability to communicate clearly and persuasively, which has contributed to a monthly average closing rate of 50% in my sales efforts. I am passionate about problem-solving and teamwork, always striving to exceed expectations and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

Current

Pre-Sales Executive

Current

Stonecraft Group

Aug 2025 - Jul 2026 (11 months)

Working as a Pre-Sales Executive at Stonecraft Group, managing leads, qualifying prospects, and coordinating with the sales team. Handling CRM (HubSpot), follow-ups, and client communication to ensure smooth conversions and a positive customer experience.

HubSpot Meta Business Suite Phone Rapport Building Communication Skills Real Estate Sales Social Media

Lead generation and conversion

Callendar

Jun 2025 - Jul 2025 (1 month)

Worked with Callendar in lead generation and conversion, connecting with potential clients, understanding their needs, and guiding them through the onboarding process. Focused on follow-ups, resolving queries, and improving conversion rates while building strong client relationships.

Commercial Advisor

Kimbocorp

Feb 2025 - Jun 2025 (4 months)

Worked with Kimbocorp as a Commercial Advisor, handling client communication, onboarding, and support. Assisted in explaining virtual business setups, resolving queries, and ensuring smooth client experience. Gained exposure to international business processes and improved sales and relationship management skills.

Customer Support and Sales Expert

SquadStack

Oct 2019 - Feb 2025 (5 years 4 months)

Managed diverse projects for brands like Myntra, Uber, Jiomart, Tata Cliq, Dr. Vaisya's, and Upstocks, focusing on both customer service and outbound sales. Consistently achieved a 50% monthly closing rate by efficiently calling over 60 potential customers daily and delivering persuasive sales pitches. Documented customer details, resolved issues, and escalated complex concerns to management.