pizzle lee

Supervise a team of revenue agents to enhance productivity and meet service targets. Facilitate communication between clients and employees, managing finance tracking and collections to improve operational efficiency.

Created customer-focused content and SEO-optimized articles, collaborating with clients to deliver high-quality content that enhances brand engagement.

Handled customer inquiries via phone and in-person, maintaining detailed records and ensuring confidentiality. Proactively identified customer needs and recommended suitable services to enhance client experience.

Managed client inquiries through email, phone, and chat, optimizing time management for executives. Conducted research and prepared reports to support data-driven decision-making.

Coordinated scheduling and logistical planning for meetings, performing data entry and report preparation while maintaining confidentiality and accuracy.

Processed payments and handled billing inquiries, coordinating patient appointments and managing correspondence to ensure efficient service delivery.

Studied English and Literary Studies, focusing on various aspects of literature, language, and critical analysis. Developed strong communication skills and a deep understanding of literary theories and practices.