Looking for a job

Suleiman Usman

@suleimanusman1

Organized and proactive Virtual Assistant skilled in admin support, communication, and project coordination to help businesses run efficiently

Nigeria

Message

What I'm looking for

I’m seeking a remote role where I can use my organizational, communication, and administrative skills to support executives or teams. I value efficiency, collaboration, and growth, and I’m eager to learn new tools while taking on diverse tasks. My goal is to build long-term partnerships and help businesses run smoothly by keeping operations organized and leaders focused.

I’m a detail-oriented and resourceful professional with over 5 years of experience supporting projects and teams in both nonprofit and administrative roles. Over the years, I’ve managed programs in health, nutrition, and child protection, while also building strong skills in virtual assistance—handling calendars, emails, research, and client support with efficiency and care.

I enjoy creating order out of chaos, helping leaders stay focused on their priorities, and making processes smoother for everyone involved. I’m comfortable with tools like Google Workspace, Microsoft Office, Trello, and Canva, and I’m always eager to learn new systems that improve productivity.

Outside of work, I’m passionate about personal growth, reading, and exploring technology that makes life and work simpler. My goal is to bring reliability, adaptability, and a personal touch to every project I support.

Experience

Work history, roles, and key accomplishments

Risk Analyst

Regent Microfinance Bank

Oct 2023 - Jul 2025 (1 year 9 months)

Evaluated and processed 200+ loan applications with 98% accuracy and recommended risk-adjusted terms that reduced portfolio default rates by 12%. Streamlined high-risk loan monitoring to cut review turnaround time by 20% and helped reduce overall credit exposure by 15%.

Credit Risk Assessment Loan Underwriting Regulatory Compliance Risk Monitoring Portfolio Analysis Data Analysis Risk Reporting Process Improvement

Office & Admin Assistant

Jubaili Bros Eng. Ltd

Aug 2020 - Sep 2023 (3 years 1 month)

Coordinated 50+ monthly meetings and managed calendars and documentation, improving team efficiency by 30%. Optimized office supply procurement to reduce costs by 12% and provided reliable executive support with consistently positive feedback.

Calendar Management Meeting Coordination Office Procurement Vendor Management Administrative Support Documentation Executive Assistance Cost Reduction

Customer Support Specialist

Spar

Jun 2018 - Jul 2020 (2 years 1 month)

Resolved 100+ customer issues monthly achieving a 95% satisfaction rating and maintained records for 1,000+ customers, improving reporting accuracy by 20%. Supported store operations with data tracking that reduced inventory discrepancies by 15%.

Customer Support Data Entry Reporting CRM Inventory Management Customer Satisfaction Issue Resolution Records Management

Sales Client Relationship Officer

ASUS Technologies

Jun 2015 - May 2020 (4 years 11 months)

Supported sales operations by managing client records, processing transactions, and generating reports; coordinated with management on customer feedback and service improvements to maintain satisfaction.

Client Relationship Management Sales Operations Transaction Processing Reporting Customer Support Returns Management CRM Stakeholder Communication

Education

Degrees, certifications, and relevant coursework

IHSDS

Certificate, Humanitarian Studies

Obtained a Certificate in Humanitarian Studies from IHSDS, Abuja. Developed an understanding of humanitarian principles and practices.

OCHA

Training, Humanitarian Coordination

Received training in Humanitarian Coordination from OCHA. Enhanced knowledge in coordinating humanitarian efforts and responses.

Coursera

Certificate, Grant Writing & Fundraising

Completed a Certificate in Grant Writing & Fundraising through Coursera. Acquired skills in developing compelling grant proposals and fundraising strategies.

UNICEF eLearning

Certificate, Child Protection

Earned a Certificate in Child Protection from UNICEF eLearning. Gained expertise in safeguarding children and understanding child protection principles.