Open to opportunities

Pedro Sousa

@pedrosasousa

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Operations Specialist with 3+ years of experience. I love optimizing businesses for efficiency!

Portugal

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What I'm looking for

I am looking for a role that fosters continuous improvement and offers opportunities for strategic problem-solving in a collaborative environment.

I'm an Operations Specialist with 3+ years of experience streamlining internal systems, improving cross-functional workflows, and helping small businesses run smoother behind the scenes.

Most of my work has focused on process optimization, vendor coordination, SOP design, and day-to-day ops support, especially in environments where things move fast and structure is lacking. I’ve built backend systems for residential care facilities, supported founders remotely as a freelance ops consultant, and coordinated with contractors, field teams, and admin staff to bring calm into the chaos.

Now, I’m looking to join a team where I can bring that same clarity to operations at scale. If your organization values systems, clear thinking, and low-drama execution, then let me know! I’d love to connect.

Experience

Work history, roles, and key accomplishments

Current

Process Optimization Consultant

Current

Independent Consultant

Mar 2021 - Present (4 years 3 months)

Delivered over 200 five-star consulting projects on Fiverr, providing business owners with operations clarity and system optimization. Designed SOPs, workflow automations, and performance dashboards to reduce friction and improve accountability within lean teams.

Process Optimization System Design Workflow Automation Performance Dashboards Notion Trello Google Workspace Business Analysis Consulting

Operations Coordinator

VA&C Homes, Inc.

Feb 2022 - May 2025 (3 years 3 months)

Streamlined daily operations across sales, field, and admin departments, significantly reducing inefficiencies in scheduling, communication, and handoffs. Built and maintained internal systems using ClickUp, Google Workspace, and Notion to track tasks, SOPs, and key business processes.

Process Improvement Workflow Optimization System Implementation SOP Development Notion ClickUp Google Workspace

Live Data Analyst

OPTA Sports

Aug 2017 - Present (7 years 10 months)

Interpreted and analyzed live football match data with precision and speed, consistently ranking among the top analysts company-wide for performance and accuracy. Collaborated across global teams to improve data collection workflows and ensure standard compliance.

Data Analysis Data Collection Team Collaboration Performance Tracking

Education

Degrees, certifications, and relevant coursework

Universidade Fernando Pessoa

MSc in Marketing, Advertising & PR, Marketing, Advertising & PR

Completed a Master of Science degree focusing on advanced concepts in marketing, advertising, and public relations. Gained expertise in strategic communication and brand management.

ISCET

BA in Marketing & Advertising, Marketing & Advertising

Obtained a Bachelor of Arts degree with a specialization in marketing and advertising. Developed foundational knowledge in market analysis, consumer behavior, and promotional strategies.