Open to opportunities

Roz Catania

@rozcatania

Message

Operations and administrative professional skilled in systems, accounting, and process improvement.

Portugal

Message

What I'm looking for

I seek a hybrid or remote role on a collaborative team where I can solve problems, implement systems, and grow in a supportive, lasting career.

I am a dynamic operations and administrative professional with hands-on experience in software operations, project management, HR processes, and accounting. I have designed and delivered Standard Operating Procedures, configured and integrated tools like Notion and Zapier, and supported executives, guest-facing teams, and customers across diverse settings.

I lead with empathy, prioritize cross-functional alignment, and continuously learn to improve performance and support others. I have built operational frameworks, managed multi-currency financial processes, trained teams on POS and ERP systems, and driven workflow automation to increase efficiency.

Experience

Work history, roles, and key accomplishments

Current

Operations & Systems Analyst

Current

Off-Site Estimator

Apr 2025 - Present (5 months)

Built repair estimates and analytics for auto shops, configured Notion workflows and Zapier integrations to automate processes, and designed a roadmap for a remote call-answering and scheduling service to improve operational transparency.

Notion Zapier Workflow Automation KPI Tracking Data Analysis Integration Services Process Improvement

Current

Financial and Operations Administrator

Current

Cars2click

Oct 2024 - Present (11 months)

Managed B2B online car sales administration across multiple EU countries, handled orders, contracts, invoices and multi-currency payments, and coordinated with accountants to maintain cash flow and regulatory compliance.

Accounts Payable Invoicing EU Tax Procedures Contract Management

Operations Trainer

Elephants Delicatessen

Jan 2017 - Sep 2024 (7 years 8 months)

Built an operations department and SOPs for a multi-location business, led SaaS implementations (POS, scheduling, ERP), delivered training programs, and streamlined cross-functional workflows between HR, accounting, and management.

SaaS Implementation POS ERP Integration Training Development SOP Development Microsoft Excel SharePoint Cross Functional Collaboration

Human Resources Generalist

Elephants Delicatessen

Jun 2015 - Jan 2017 (1 year 7 months)

Managed onboarding, HRIS data entry, background verifications and weekly orientation, and established a safety division compliant with OSHA and insurance requirements to improve workforce safety and compliance.

HRIS Onboarding Employee Relations OSHA Background Checks

Accounting Specialist

Elephants Delicatessen

Jul 2014 - Jun 2015 (11 months)

Processed invoices and payments, reconciled daily books, audited AR/AP variances, and implemented solutions to resolve discrepancies while supporting multi-location financial operations.

Accounts Receivable Accounts Payable Auditing Excel Vendor Relations