Peace Ikenna

I’m a dedicated and diligent Customer Care Representative with strong communication and interpersonal skills. I work effectively independently or collaboratively with minimal supervision, and I’m known as a committed team player.

In my customer care role, I managed customer inquiries and resolved complaints effectively. I provided product and service information that enhanced customer satisfaction, while maintaining accurate records of customer interactions.

Earlier, I worked as an MTN C&I Unit Marketer / Canvasser, promoting products and services and canvassing target areas to increase brand awareness. By collaborating with team members to meet marketing goals and quotas, I strengthened my customer-facing ability to influence outcomes and deliver excellent service.