Pallavi Gope
@pallavigope
Experienced Account Manager | Customer-Centric | Helping Businesses Scale with Tailored Solutions
What I'm looking for
I am a highly adaptable professional with over 8 years of experience in account management and sales, specializing in managing client relationships, delivering value-driven solutions and managing complex projects. My expertise lies in planning and executing multiple parallel initiatives while fostering cross-functional collaboration to ensure projects are delivered on time, within scope, and with high-quality results.
Throughout my career, I have demonstrated a strong ability to adapt quickly to new technologies and processes in fast-paced environments. At Dell Technologies, I drove quarterly targets of $700K to $1.2M by optimizing client relationships and uncovering new business opportunities through data analysis and strategic account management. My analytical skills enabled me to present actionable insights that guided strategic decisions and improved project closure rates significantly.
My certifications in project management and Program management further bolster my ability to lead complex projects and deliver exceptional results.
I have Enhanced project management skills through hands-on simulation with Accenture North America and Electronic Arts, focusing on KPIs and diverse methodologies. Certified in Project and Program Management, equipped to lead customer-centric initiatives from planning to execution, fostering long-term value and business growth.
Experience
Work history, roles, and key accomplishments
Account Manager
Dell Technologies
Apr 2018 - Jun 2024 (6 years 2 months)
led strategic initiatives and drove revenue growth in B2B environments. Managed multiple projects, achieving quarterly sales target of $700K–$1.2M USD. Collaborated with cross-functional teams to design and align solutions with customer needs. articulated the value proposition of Dell product/service offerings.
Inside Sales Rep
True Blue India
May 2017 - Mar 2018 (10 months)
Worked closely with Dell’s sales team in streamlining sales processes and enhancing customer account management. improved process efficiency by 15%, leveraging competitive intelligence and optimizing workflows. Acted as a key liaison between cross-functional teams, driving the adoption of innovative tools and processes to enhance customer engagement.
Sales Advisor
24/7 Customer Pvt Ltd
May 2015 - May 2016 (1 year)
Provided customer support and sales assistance, leveraging strong communication skills to enhance customer satisfaction and drive sales performance.
Education
Degrees, certifications, and relevant coursework
M.S Engineering College
Bachelor of Technology, Electronics and Communications
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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