Pallavi GopePG
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Pallavi Gope

@pallavigope

Experienced Account Manager | Customer-Centric | Helping Businesses Scale with Tailored Solutions

India

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation.

I am a highly adaptable professional with over 8 years of experience in account management and sales, specializing in managing client relationships, delivering value-driven solutions and managing complex projects. My expertise lies in planning and executing multiple parallel initiatives while fostering cross-functional collaboration to ensure projects are delivered on time, within scope, and with high-quality results.

Throughout my career, I have demonstrated a strong ability to adapt quickly to new technologies and processes in fast-paced environments. At Dell Technologies, I drove quarterly targets of $700K to $1.2M by optimizing client relationships and uncovering new business opportunities through data analysis and strategic account management. My analytical skills enabled me to present actionable insights that guided strategic decisions and improved project closure rates significantly.

My certifications in project management and Program management further bolster my ability to lead complex projects and deliver exceptional results.

I have Enhanced project management skills through hands-on simulation with Accenture North America and Electronic Arts, focusing on KPIs and diverse methodologies. Certified in Project and Program Management, equipped to lead customer-centric initiatives from planning to execution, fostering long-term value and business growth.

Experience

Work history, roles, and key accomplishments

DT

Account Manager

Dell Technologies

Apr 2018 - Jun 2024 (6 years 2 months)

led strategic initiatives and drove revenue growth in B2B environments. Managed multiple projects, achieving quarterly sales target of $700K–$1.2M USD. Collaborated with cross-functional teams to design and align solutions with customer needs. articulated the value proposition of Dell product/service offerings.

TI

Inside Sales Rep

True Blue India

May 2017 - Mar 2018 (10 months)

Worked closely with Dell’s sales team in streamlining sales processes and enhancing customer account management. improved process efficiency by 15%, leveraging competitive intelligence and optimizing workflows. Acted as a key liaison between cross-functional teams, driving the adoption of innovative tools and processes to enhance customer engagement.

Education

Degrees, certifications, and relevant coursework

MC

M.S Engineering College

Bachelor of Technology, Electronics and Communications

Tech stack

Software and tools used professionally

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