At Amju Unique Microfinance Bank, I responded to customer inquiries about accounts, loans, and digital banking, and investigated complaints to help resolve service issues. I also processed account updates, card replacements, and other customer requests while protecting confidential information.
At American Income Life USA, I presented insurance products, addressed customer concerns, and converted qualified leads into policyholders. Earlier, at Abos Technical, I coordinated customer orders and deliveries, supported after-sales service, and prepared sales reports.
