Open to opportunities

Motunrayo Badmus

@motunrayobadmus

Message

I am an experienced customer service representative skilled in outbound sales.

Nigeria

Message

What I'm looking for

I seek a customer-facing role leveraging outbound calling, upselling and CRM expertise to drive conversions and improve customer satisfaction within a collaborative company that values training and career growth.

I am a versatile customer service representative with four years' experience in high-volume calling environments, specializing in cold calling, objection handling and upselling to convert leads and build lasting client relationships.

At AAMI Home Insurance and FCMB Bank I handled policy inquiries, claims support, account openings, renewals, billing issues and loan/credit processes while maintaining detailed CRM records and escalating complex cases for timely resolution.

I hold a BSc in Accounting and an IT Support Certification in Virtual Assistance and Customer Service; I'm proficient with HubSpot, Teamgate, Google Sheets, Excel, Microsoft Office, Slack and Teams and bring a customer-first, solutions-oriented approach.