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OLUWATOYIN OLATUNJI

@oluwatoyinolatunji

AI and Business Intelligence Consultant at SOTECMA, connecting a Copilot Studio agent to vTiger CRM for municipal intelligence.

Canada

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At SOTECMA, I built and tested a Microsoft Copilot Studio agent for municipal intelligence and connected it to vTiger CRM through a custom connector, with human review and source traceability.

I also structured an Ontario municipal intelligence repository and developed an evidence-based prioritization model. My work includes CRM configuration, data governance, validation controls, and user guides.

At ACCENTURE CANADA, I managed more than 200 B2B client accounts and analyzed website, customer, campaign, investment, and portfolio performance. I translated client growth goals and test findings into practical recommendations, while coordinating issue resolution and supporting client adoption.

Previously, at TSQUARE, I directed operational planning and client delivery, contributing to sales growth and improvements in efficiency and turnaround. At AIICO INSURANCE NIGERIA, I supported corporate client acquisition and servicing, contributing to corporate revenue growth.

Experience

Work history, roles, and key accomplishments

Current

AI and Business Intelligence Consultant

Current

SOTECMA

Aug 2026 - Present (2 months)

Deliver AI, business intelligence, CRM, and process-transformation solutions across requirements analysis, solution design, data governance, application configuration, testing, documentation, and user enablement. Built and tested a Microsoft Copilot Studio agent for municipal intelligence and connected it to vTiger CRM through a custom connector.

Inside Sales Analyst

Accenture Canada

Aug 2022 - Jul 2026 (3 years 11 months)

Managed a portfolio of more than 200 B2B clients across manufacturing, services, retail, and other commercial sectors, combining account operations, analytics, digital measurement, CRM documentation, and consultative support. Analyzed website, customer, campaign, investment, and portfolio performance using Power BI, Tableau, Excel, Salesforce, Google Tag Manager, and internal diagnostic platforms.

Power BI Tableau Excel Salesforce Google Tag Manager A B Testing Brand Lift Conversion Lift CRM documentation Account Management Client Communication Onboarding Training

Production Director

TSQUARE

Jan 2014 - Jun 2022 (8 years 5 months)

Directed operational planning, client delivery, sales support, production coordination, and performance management for a team of 5+ employees across sales, production, quality assurance, and delivery. Increased annual sales revenue by 50% through new-client acquisition, repeat-business development, consultative account management, service improvement, and consistent follow-up.

Operational Planning Client Delivery Sales Support Production Coordination Performance Management Workflow Standardization Excel Data Tracking Customer Requirements Quality Assurance

Client Lead Associate

AIICO Insurance Nigeria

Jan 2011 - Dec 2013 (2 years 11 months)

Supported corporate client acquisition, prospecting, presentations, objection handling, onboarding, servicing, retention, marketing, and portfolio development through needs assessment, compliant documentation, account follow-up, and relationship management. Contributed to a 60% increase in corporate revenue through lead conversion, portfolio development, needs-based recommendations, account follow