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Raahim Siddiqi

@raahimsiddiqi

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Passionate, results-driven IT professional

Canada

Message

What I'm looking for

In my next role, I’m excited to work with an organization where I can bring a human-first approach to challenges.

As a seasoned IT professional with over 7 years of experience, I've led cross-functional teams and driven successful product launches. My expertise lies in improving and identifying issues, clarifying business requirements, and collaborating with teams to ensure successful implementation of future programs. I'm passionate about bringing a human-first approach to challenges and driving results.

In my current role at Air Canada, I've managed a team of 30+ QA engineers, driving the rollout of a large-scale project and increasing testing productivity by 40%. I've also led product teams to streamline development processes, reducing defect leakage to production by 25%. My experience in leading continuous discovery efforts has identified 15+ new feature opportunities, boosting feature adoption rates by 30%.

With a strong background in IT and business, I'm excited to work with an organization where I can leverage my skills and experience to drive success.

Experience

Work history, roles, and key accomplishments

Current

Senior Specialist

Current

Air Canada

Jan 2023 - Present (2 years 5 months)

Managing a team of over 30 QA engineers across multiple regions, driving a large-scale project rollout and improving testing productivity by 40%. Responsible for performance reporting and collaborating with IT Financial to manage CAPEX and OPEX forecasts.

QA Management Team Leadership performance reporting Agile Methodologies Project Management Confluence Vendor Management Continuous Improvement

Current

Co-Founder & Director

Current

Markham Sports & Community Hub

Jan 2018 - Present (7 years 5 months)

Established a non-profit organization providing sports and educational programs. Managed finances and organized events, successfully engaging over 300 players and developing programs for underprivileged youth.

Community Engagement Event Planning Financial Management Program Development Team Leadership Events Nonprofit Management

Product Owner

Air Canada

Jan 2022 - Jan 2023 (1 year)

Managed technical digital products for Aeroplan, overseeing API implementations and third-party integrations. Developed user stories and facilitated backlog refinement sessions to ensure clarity and readiness for development.

Product Management API Integration Stakeholder Engagement Confluence Agile Methodologies Scrum

Systems Analyst

Ontario Teachers’ Pension Plan

Jan 2020 - Jan 2021 (1 year)

Led projects focused on system upgrades and migrations, achieving a 21% improvement in system performance. Developed technical documentation and established Power BI and Jira dashboards for actionable insights.

Systems Project Management Technical Documentation Power BI Jira

Business Consultant

IBM Canada

Apr 2019 - Apr 2020 (11 months)

Partnered with clients to identify business needs and implement custom solutions, resulting in a 25% efficiency increase. Achieved a 95% CSAT rating and advised on digital transformation strategies.

Business Analysis Client Engagement Solutions Digital Transformation ROI Analysis Project Management

Personal Banking Associate

TD Canada Trust

May 2016 - Jan 2019 (2 years 8 months)

• Top 5 in sales per revenue in the department - awarded multiple certificates and prizes for consistently exceeding performance metrics
• Engaged personal and business clients in conversation through products and services offered by high-volume phone channels and in-person branch banking

Communication Skills Sales Customer Service Finance