Oluwatomi Lashinde

I’m a customer-focused, results-driven professional with a strong communication style and a proven ability to resolve complaints, handle inquiries, and build positive customer relationships in fast-paced environments.

As an Assistant Restaurant Manager at Bukka Hut, I lead and train staff, supervise daily operations, prepare schedules, monitor inventory and stock replenishment, and ensure compliance with food safety, health, and sanitation regulations. I also prepare daily sales reports and assist with cash reconciliation procedures.

Through my customer service and community support experience, I’ve responded to inquiries via phone, email, and in person, maintained accurate customer records and transaction details, and escalated complex issues when necessary to keep satisfaction high. I’ve also moderated online communities by addressing concerns promptly and monitoring interactions across Telegram and Discord.

I bring hands-on digital and e-commerce support skills from managing email marketing campaigns (GetResponse and Mailchimp), running social media across Facebook, Instagram, and X, creating and managing ad accounts with Pixel setup and integration, and building/operating online stores with Shopify and Wix.