Oluwateniola Okegbenro

I’m a versatile, proactive professional with a Bachelor's degree in Mass Communication and hands-on experience in customer support, communications, sales, and administration. I’m recognized for delivering excellent customer experiences, building strong client relationships, and communicating effectively across phone, email, and digital platforms.

As a Communications Officer at Continental Express Delivery Service Ltd, I respond to customer enquiries promptly across communication channels and coordinate with internal teams to ensure timely issue resolution. I maintain accurate customer and operational records, support communication campaigns and customer engagement initiatives, and manage multiple priorities while maintaining a high standard of service.

Previously, as an Assistant Sales Manager, I built lasting relationships by handling enquiries, complaints, and order follow-ups while maintaining accurate documentation and collecting customer feedback. I also provided professional customer care during NYSC at Lansell Projects Ltd and supported communication and media production as a Radio Personnel Intern at MITV, and I’m now seeking opportunities to contribute to global teams in customer support, customer success, operations, administration, or communications.