Open to opportunities

Molayo Anjorin

@molayoanjorin

Message

I’m a Communication Specialist who drives engagement through digital campaigns and customer-focused support.

Nigeria

Message

What I'm looking for

I’m looking to grow in a role where I can manage customer inquiries and digital campaigns end-to-end—improving service delivery, refining messaging with engagement data, and strengthening retention through clear communication and reliable CRM practices.

I’m an attentive communication and digital marketing professional with 3+ years of experience managing client interactions, resolving service issues, and supporting engagement across digital platforms. In my roles, I handle customer accounts, track inquiries, and deliver timely solutions that strengthen service delivery and customer satisfaction.

I’ve led integrated communication campaigns across email, web, and social channels, developed SEO-led content strategies (including producing 8–10 optimized articles monthly), and refined messaging using engagement data like click patterns. I also maintain structured CRM records, improve internal workflow for faster campaign execution, and support sales and marketing alignment to strengthen customer experience and retention.

Experience

Work history, roles, and key accomplishments

Communication Specialist (Remote)

Communications Arc

Sep 2023 - Nov 2024 (1 year 2 months)

Planned and executed integrated communication campaigns across email, web, and social platforms, improving engagement during active campaign cycles. Developed SEO-led content strategies, managed editorial calendars, and used engagement data to refine messaging and delivery.

Integrated Communications Email Marketing Web Content Social Media Management SEO Content Strategy Editorial Calendar Click Pattern Analysis Workflow Optimization

Sales & Digital Marketing Executive

RadioAdSpread

Mar 2023 - Nov 2023 (8 months)

Managed end-to-end customer account handling for 20+ active clients, overseeing inquiries, order tracking, and issue resolution to support service delivery and repeat engagement. Ran targeted email and social campaigns, maintained CRM records, and analyzed campaign performance to refine messaging and targeting.

Customer Support Operations Order Tracking Issue Resolution CRM Systems Email Campaigns Campaigns Lead Generation Partnership Outreach Performance Analysis

Sales Support Associate

Space Universe

Mar 2022 - Apr 2023 (1 year 1 month)

Supported daily sales operations by maintaining accurate product information and preparing structured sales materials for client-facing presentations. Coordinated information flow between sales and marketing, produced blog and social content, and maintained logs of customer inquiries and sales activities.

Sales Support Product Information Management Product Updates Coordination Content Development Blog Writing Social Media Content Customer Inquiry Logging

Social Media Intern

AgroNigeria

Oct 2019 - Jan 2020 (3 months)

Managed company social media accounts by creating, scheduling, and publishing content, and responding to audience messages and comments. Researched industry news for weekly articles, supported content planning and posting schedules, and reviewed engagement metrics to suggest improvements.

Social Media Management Content Scheduling Audience Engagement Message And Comment Handling Industry Research Weekly Article Writing Content Planning Publishing Schedules