Motunrayo Omidiji
@motunrayoomidiji
Customer-focused communications professional driving service excellence and operational support.
What I'm looking for
I am a goal-driven communications professional with strong customer-relations and administrative experience gained across media, corporate, and service environments.
In customer service roles I manage high call volumes, resolve complaints, build lasting client relationships, and consistently meet sales and service targets.
In administrative and editorial roles I supported executive workflows, organized meetings, maintained confidential records, and produced and researched news stories for broadcast outlets.
I bring practical skills in digital marketing, social media platforms, Microsoft Office, bilingual communication (English and Yoruba), and a collaborative, solutions-oriented work ethic.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
House of Tara International
Jan 2022 - Present (3 years 9 months)
Manage high volume inbound calls, identify customer needs, resolve complaints and meet personal and team sales targets while building sustainable customer relationships.
Administrative Officer
ATIS Engineering Service Limited
Jan 2017 - Jan 2022 (5 years)
Supported executive operations by managing correspondence, scheduling and meeting preparation, organizing visitor reception and maintaining confidential company records to improve administrative efficiency.
Reporter (NYSC)
Nigerian Television Authority
Jan 2014 - Jan 2015 (1 year)
Researched and produced news reports, collaborated with the editorial board to refine stories and gathered field information to support broadcast content.
Reporter
Ogun State Television
Jan 2011 - Jan 2012 (1 year)
Assisted in developing informative reports by gathering location-based news and coordinating with editorial teams to prepare written content for broadcast.
Education
Degrees, certifications, and relevant coursework
Moshood Abiola Polytechnic
Higher National Diploma, Mass Communication
2012 - 2014
Completed a Higher National Diploma in Mass Communication with coursework and practicals focused on journalism, broadcasting, and media studies.
Moshood Abiola Polytechnic
National Diploma, Mass Communication
2009 - 2010
Completed a National Diploma in Mass Communication with foundational training in reporting, media production, and communications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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