Oluwafifunmi Bankole
@oluwafifunmibankole
I’m a customer sales representative driving revenue through CRM-led client engagement.
What I'm looking for
I’m a customer-focused, results-driven Customer Sales Representative with two years of experience driving revenue and building lasting client relationships. I’m known for clear, proactive, and empathetic communication that turns conversations into trust and repeat business.
I handle lead generation, appointment setting, and pipeline management using CRM tools. In my roles, I respond to customer inquiries across phone, email, and chat, keeping records detailed and accurate to ensure smooth follow-through.
On the sales side, I’ve generated qualified leads through high-volume outbound calling and delivered persuasive product pitches while addressing objections. I’ve also supported growth by scheduling sales appointments, running follow-ups, and strengthening client engagement through personalized messaging.
I’m particularly strong at negotiation, problem solving, and staying organized under pressure. I bring a team-collaboration mindset and consistently aim to deliver exceptional customer experiences while contributing to measurable sales outcomes.
Experience
Work history, roles, and key accomplishments
Customer Sales Representative
Roamler
Jan 2025 - Present (1 year 6 months)
Provided customer support via phone, email, and chat, resolving most issues on first contact. Scheduled appointments, maintained CRM records, processed returns, and escalated unresolved cases as needed.
Appointment Setter
Callbox
Aug 2024 - Dec 2024 (4 months)
Made outbound calls to educate customers on product features and set appointments. Conducted personalized email follow-ups to increase engagement.
Cold Caller
Unity Sales Agency
Jan 2024 - Jun 2024 (5 months)
Generated qualified leads through high-volume outbound calling and exceeded weekly lead targets. Delivered product pitches, handled objections, scheduled appointments, and followed up to support deal closing and revenue growth.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Nursing Science, Nursing
Grade: 3.6/4.0
Earned a Bachelor of Nursing Science at the University of Lagos, with a GPA of 3.6/4.0.
Propel Training
Soft Skills Training, Soft Skills
Completed Jobberman Soft-Skills Training through Propel Training in June 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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