Hephzibah David

I’m a results-driven Sales Development Representative with 5+ years of outbound cold calling, lead qualification, and CRM-driven pipeline management across aviation, telecommunications, and hospitality. I consistently generate qualified leads and booked meetings using structured outbound scripts/messaging frameworks, consultative questioning, and disciplined follow-up.

I’ve delivered strong performance in fast-paced environments by handling real-time objections, moving prospects through the pipeline toward a decision, and maintaining accurate CRM records for visibility and reporting. From high-volume outreach to e-marketing and campaign support, I focus on converting cold and warm leads with targeted messaging and follow-up sequences.

I also collaborate closely with QA, training, and performance teams—coaching and supporting others when needed—to improve outreach quality and conversion outcomes. Whether I’m managing daily customer touchpoints or supervising outbound call quality, I bring a metrics mindset (KPI/quota achievement) and a commitment to consistent pipeline hygiene.