Open to opportunities

Mohamed Emad

@mohamedemad5

Message

I convert cold leads into qualified appointments through high-volume outbound sales.

Zimbabwe

Message

What I'm looking for

I'm looking for a remote role where I can use outbound sales, customer support, CRM, and data-entry skills, work independently across time zones, and consistently contribute to performance goals.

At Teleperformance, I conducted high-volume outbound cold calls in English, met daily dial and appointment-setting targets, and converted cold leads into qualified appointments. I also delivered B2C and B2B customer support while identifying upsell and cross-sell opportunities.

I've maintained accurate CRM records, tracked leads in Excel and Google Sheets, and supported reporting through high-accuracy data processing. I'm comfortable working independently across international time zones and bring fluent English, strong listening accuracy, and 60+ WPM typing to remote sales, support, and data-focused work.

Experience

Work history, roles, and key accomplishments

Outbound Sales & Cold Calling Representative

Teleperformance

Jan 2022 - Dec 2024 (2 years 11 months)

Conducted high-volume outbound cold calls in English, consistently meeting daily dial and appointment-setting targets in a fast-paced, KPI-driven environment. Handled objections confidently and guided prospects through the sales funnel, converting cold leads into qualified appointments.