Olerato Lemme
@oleratolemme
Luxury safari hospitality and tourism executive delivering world-class guest experiences through operational leadership.
BotswanaWhat I'm looking for
I’m a dynamic hospitality and tourism executive with 15+ years of experience in luxury safari operations, leading multi-department teams to strengthen performance, elevate guest satisfaction, and drive business growth. I focus on operational leadership, customer relationship management, and practical problem-solving that keeps high-end camps running smoothly.
In my leadership roles, I’ve owned strategic planning, financial oversight, budgeting and cost-control, and supplier coordination—balancing service excellence with profitability. I’ve also built commercial momentum through sales and marketing initiatives, branding transformation, social media growth, and improved online reservation and website experiences, while mentoring staff to deliver consistent service standards.
Experience
Work history, roles, and key accomplishments
General Manager
SKL Group of Camps
Jan 2011 - Present (15 years 5 months)
Led day-to-day operations across luxury safari camp properties, ensuring high service standards and guest satisfaction. Drove sales, marketing, reporting, supplier coordination, and financial oversight to improve occupancy, revenue performance, and operational efficiency.
Project Assistant
Asia-Pacific Broadcasting Union
Oct 2009 - May 2010 (7 months)
Provided project coordination, reporting, and administrative support for teams in Kuala Lumpur. Built audio transcription capability and supported communications and organizational activities for stakeholder and media content documentation.
Education
Degrees, certifications, and relevant coursework
Edinburgh Napier University
Master of Business Administration, Business Administration
2024 -
Pursuing a Master of Business Administration at Edinburgh Napier University to strengthen leadership and business management capabilities.
Curtin University
Bachelor of Arts, Mass Communication
2008 - 2011
Completed a BA in Mass Communication at Curtin University in Perth from 2008 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
BotswanaAuthorized to work in
Salary expectations
Social media
Skills
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