Open to opportunities

Thea Jordan

@theajordan

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Experienced travel designer passionate about creating unforgettable experiences.

Botswana

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What I'm looking for

I am looking for a role that allows me to leverage my extensive travel experience while fostering client relationships and driving business growth.

As a dedicated travel designer with over 23 years of experience in the travel industry, I specialize in crafting tailor-made safari experiences across Southern Africa, East Africa, and the Indian Ocean Islands. My journey has taken me to some of the world's most captivating destinations, from the iconic landscapes of Botswana to the vibrant cultures of Zambia and Zimbabwe. I pride myself on my exceptional selling skills and a proven track record in business development, consistently securing new clients and ensuring their travel dreams become a reality.

My professional ethos is rooted in a strong commitment to client satisfaction, which I uphold through my availability after hours and my meticulous attention to detail. I thrive on challenges and adapt quickly to new situations, ensuring that every travel experience I curate is not only memorable but also seamless. With a wealth of destination knowledge and a passion for wildlife and exploration, I aim to provide extraordinary travel experiences that resonate with my clients long after their journeys end.

Experience

Work history, roles, and key accomplishments

Current

Camp Manager

Current

Tlou’s Safaris

Jan 2022 - Jan 2024 (2 years)

Responsible for daily operations of two safari camps, including staff management, guest relations, and maintenance of facilities.

Operations Management Maintenance Customer Service Socializing With Clients

HR & Accountant Manager

Rita’s Catering CC

Sep 2019 - Aug 2021 (1 year 11 months)

Managed HR and accounting functions for a catering company, including payroll, budgeting, and compliance with labor regulations.

SAGE Pastel HR Management Accounting Payroll Budgeting Compliance Financial Reporting Employee Relations

Independent Travel Consultant

Travelcounsellors

Feb 2020 - Jan 2021 (11 months)

Managed a home-based travel consultancy, focusing on tailor-made safaris and travel packages across Southern Africa and beyond. Responsibilities included client recruitment, business development, and ensuring excellent customer service.

Customer Service Business Development Ticketing Marketing Tailor Made Packages Recruitment Galileo Social Media Marketing

Travel Manager

Galaxy Travel

Apr 2016 - May 2017 (1 year 1 month)

Oversaw travel operations, ensuring revenue growth and excellent customer service. Managed staff, business development, and error-free travel transactions.

Travel Management Customer Service Revenue Business Development Travel Transactions Leadership Team Management Financial Management

Senior Travel Consultant

Travelwise

Apr 2001 - Aug 2007 (6 years 4 months)

Specialized in reservations and ticketing for tailor-made safaris and leisure travel packages, focusing on African and international destinations.

Reserving Ticketing BSP IATA Tailor Made Packages Customer Service

Receptionist

Wilson Bailey Homes

Jan 1999 - Jan 2001 (2 years)

Provided reception and administrative support at a site office, managing communications and assisting with various office tasks.

Administration Customer Service Communication Office Management Scheduling Data Entry Organizational Skills Time Management

Education

Degrees, certifications, and relevant coursework

TEFL Universal

TEFL Certification, Education

2024 - 2025

Enrolled in a TEFL program to gain qualifications in Teaching English as a Foreign Language, focusing on various teaching methodologies.

Jonathan Andrews Photography Academy

Certificate, Photography

2013 - 2013

Completed various photography courses including Flash Photography, Photoshop CC Advanced, and Advanced Studio Photography, further developing my photography skills.

Vega School of Brand Leadership

Certificate, Photography

2012 - 2012

Completed an Intermediate Photography course focusing on Landscape, Travel, and Wildlife Photography, enhancing my creative skills in capturing travel experiences.

British Airways

Certificate, Travel Management

2007 - 2007

Completed training in booking hotels, car hire, and transfers, gaining practical skills in customer service and travel arrangements.

Development and Training Strategies

Certificate, Travel and Tourism

2001 - 2001

Completed training in Travel and Tourism with a focus on Agency Operations, Domestic Fares and Ticketing, and International Fares, achieving high marks in all subjects.

Pretoria Technicon

Certificate, Accounting and Finance

1998 - 1998

Studied various subjects including Cost & Management Accounting, Internal Auditing, Economics, Financial Accounting, and Business Economics, enhancing my understanding of financial principles.

Stanger High School

Matric, General Education

1992 - 1996

Completed matriculation at Stanger High School, gaining foundational knowledge and skills necessary for further education and professional development.