Odinakachukwu Eze
@odinakachukwueze
Results-oriented customer relations and operations professional with strong administrative skills.
What I'm looking for
I am a diligent customer relations and operations professional with two years of hands-on experience in administrative operations, logistics support, and customer service. I consistently meet performance targets and improve operational efficiency through process improvements and precise execution.
In prior roles I served as a personal assistant managing executive communications and vendor relations, a sales accountant handling inventory and reconciliations, and a customer service representative resolving high volumes of inquiries while maintaining strong satisfaction ratings. I have a proven record of using CRM tools, AI-driven scheduling, and workflow optimization to reduce workload and increase conversion rates.
I hold a Bachelor of Science in Education Management and bring strengths in communication, project management, leadership, diligence, and problem management. I seek opportunities where I can apply my operational expertise to improve processes, support leadership effectively, and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Uchris E-commerce Global
Jan 2025 - Dec 2025 (11 months)
Maintained a 95% customer satisfaction rating while resolving 50–80+ inquiries daily across social channels and optimizing CRM workflows to increase lead conversion by 15%.
Sales Accountant
Shawarma Delight
Mar 2024 - Dec 2024 (9 months)
Managed weekly stock counts to achieve an inventory turnover of 6.0 and reconciled daily cash, card, and delivery platform transactions while auditing monthly financials to ensure 100% compliance.
Personal Assistant
5D Logistics Company
Oct 2023 - Mar 2024 (5 months)
Acted as primary contact between executive leadership and 20+ external vendors, ensuring 100% on-time delivery of initiatives and reducing executive email workload by 30%. Scheduled and managed 50+ monthly meetings with 95% accuracy using AI-driven calendar tools.
Education
Degrees, certifications, and relevant coursework
Enugu State University of Science and Technology
Bachelor of Science, Education Management
Completed a Bachelor of Science in Education Management at Enugu State University of Science and Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Odinakachukwu ?
You can contact Odinakachukwu and 90k+ other talented remote workers on Himalayas.
Message OdinakachukwuFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
