Ntombifuthi Duma
@ntombifuthiduma
Dedicated virtual assistant with expertise in data Capturing and customer support.
What I'm looking for
I am a dedicated and detail-oriented remote professional with a proven background in data entry, virtual assistance, online order processing, and customer support. My organizational skills and tech-savviness enable me to manage communication and operations effectively in virtual environments. I am committed to delivering top-tier service, building strong client relationships, and supporting business success remotely.
In my current role as a Data Capturer at Acdc Dynamics, I have honed my skills in capturing and validating data for inventory processes, resolving inter-branch stock issues, and maintaining high service levels. My previous experience as an Enumerator for StatsSA allowed me to collect household data with professionalism and accuracy, ensuring high-quality responses while positively representing the organization. I strive to contribute to a team that values excellence and collaboration.
Experience
Work history, roles, and key accomplishments
Data Capture Specialist
Acdc Dynamics
Oct 2022 - Present (2 years 9 months)
Captured and validated data for inventory and stock processes across branches. Resolved inter-branch stock and order transfer issues with minimal supervision.
Enumerator – Census 2022
StatsSA
Feb 2022 - Apr 2022 (2 months)
Collected household data with professionalism and accuracy across South African communities. Ensured high-quality responses while representing StatsSA positively.
Online Store Specialist
Woolworths
Mar 2016 - Dec 2020 (4 years 9 months)
Processed online customer orders with precision, ensuring timely dispatch. Maintained digital records of deliveries, route manifests, and customer communications.
Education
Degrees, certifications, and relevant coursework
Eqinisweni Secondary School
Matriculated, General Studies
Completed secondary education, achieving a matriculation certificate. Developed foundational academic skills and prepared for further professional training.
ALX Academy
Certificate, Virtual Assistance
Acquired advanced skills in remote support, including scheduling, inbox management, and digital organization. Gained expertise in virtual assistance to enhance administrative capabilities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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