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@aphelelehlubikazinon
Entry-level virtual assistant with exceptional customer service skills.
As an entry-level professional virtual assistant, I am dedicated to providing exceptional service to clients, particularly in challenging situations. My background includes a Higher Certificate in Banking and a Certificate in Small Business Management, which have equipped me with the knowledge and skills necessary to excel in administrative roles.
My work experience spans various positions, including cashier, office administrator, and retail associate. In these roles, I have honed my customer service, time management, and organizational skills. I take pride in my ability to handle multiple responsibilities, from transaction processing to office management, ensuring smooth operations and satisfied clients.
I am eager to leverage my skills and experiences in a virtual assistant role, where I can contribute to a team and continue to grow professionally. My proficiency in multiple languages, including English and IsiXhosa, further enhances my ability to communicate effectively with diverse clients.
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Work history, roles, and key accomplishments
Caltex garage
Oct 2017 - Feb 2023 (5 years 4 months)
Provided exceptional customer service while managing transactions and inventory. Handled cash and performed management duties including shift opening and closing, and employee scheduling.
Onsite waste
Sep 2016 - Dec 2016 (3 months)
Managed office responsibilities including administrative support, receptionist duties, and communications. Utilized strong organizational and time management skills.
Edgars
Jun 2014 - Sep 2016 (2 years 3 months)
Worked in the ladies department providing customer service, managing sales, and operating cash registers. Responsible for inventory management and merchandising.
Degrees, certifications, and relevant coursework
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