Norris Bremer
@norrisbremer
Customer Success and Account Management leader with technical proficiency in Python and SQL.
What I'm looking for
I am a strategic, results-driven customer success and account management leader with over seven years of remote B2B SaaS experience, specializing in DACH market entry and revenue scaling.
I combine commercial insight with technical literacy—using Python (Pandas, NumPy), SQL, CRM architecture (Salesforce, HubSpot) and data visualization to identify churn risks, automate onboarding workflows, and drive retention.
I have managed high-volume portfolios (200+ accounts), led market strategies, and implemented CRM and sales operations improvements to deliver efficient, scalable solutions for international clients.
Experience
Work history, roles, and key accomplishments
Advise international B2B clients on remote cardio monitoring solutions and optimize sales workflows to increase client adoption and revenue opportunities.
Sales Operations Consultant
Durhamlane
Aug 2025 - Present (7 months)
Advise B2B clients on sales process optimization and go-to-market strategy and implement CRM best practices to improve data quality and reporting accuracy.
Business Development Lead
REP Sales
Aug 2025 - Oct 2025 (2 months)
Led revenue excellence initiatives with German partners and supported DACH market expansion through partnership-driven growth.
Sales Operations Associate
Freelancer
Jan 2025 - Aug 2025 (7 months)
Delivered CRM optimization and sales operations support for German-speaking clients, managing lead generation, data cleaning, and process improvements.
Head of Sales & Market Strategy
Developer.io
Jan 2024 - Dec 2024 (11 months)
Led German market entry strategy including segmentation and lead-generation setup while managing sales reporting, forecasting, and operational oversight.
Business Development & Data Specialist
The Point Company
Mar 2022 - Dec 2023 (1 year 9 months)
Owned DACH-region data cleaning and validation to support outbound sales performance and oversaw pipeline workflows to monitor conversion against targets.
Sales Development Representative
Crisalix
Feb 2021 - Mar 2022 (1 year 1 month)
Maintained high Salesforce data integrity to support accurate funnel reporting and executed high-volume outreach cadences with disciplined data logging.
Managed 200+ DACH customer accounts, identified churn risks via product usage insights, and streamlined onboarding to improve adoption through cross-functional collaboration.
Account Manager
Virtuagym
Sep 2019 - Dec 2019 (3 months)
Closed new business and reduced churn through targeted account management and client retention initiatives.
Account Manager
Paazl
Jan 2018 - Jan 2019 (1 year)
Supported sales pipeline growth and managed customer relationships to drive retention and recurring revenue.
Sales & Marketing Manager
Voxogo
Aug 2015 - Aug 2016 (1 year)
Managed a 50,000+ lead database with segmentation and data governance, oversaw CRM admin and front-end website translation/maintenance to align marketing and sales.
Education
Degrees, certifications, and relevant coursework
Coventry University
Bachelor of Science, International Business Management
2014 - 2017
B.Sc. in International Business Management completed with study focus on international markets and business strategy from 2014 to 2017.
University of Applied Sciences Amsterdam
International Business Management
2012 - 2014
Studied International Business Management foundation coursework from 2012 to 2014 prior to transfer to a B.Sc. program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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