Open to opportunities

Delci Fosu

@delcifosu

Message

Senior account leader driving revenue growth, partner success, and data-informed commercial strategies.

Ghana

Message

What I'm looking for

I seek senior roles focused on strategic account growth, cross-functional collaboration, data-driven decision-making, and opportunities to scale partnerships and mentor teams.

I am a results-driven senior account professional with extensive experience managing key accounts across Ghana and Nigeria, consistently driving commercial growth, upsell opportunities, and partner satisfaction. I have led cross-functional teams, implemented SOPs, and used data analytics to optimize performance and deliver measurable cost savings and revenue gains.

My background spans account management, onboarding, and program management where I launched partnership programs, reduced onboarding time, and mentored hundreds of participants; notable achievements include reducing debt portfolios, saving €144,232 through process improvements, and growing accounts to generate over €1.7M annually.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Manager

Current

Turaco Inclusive

Sep 2025 - Present (1 month)

Drive commercial growth and upsell opportunities across Ghana and Nigeria, establishing proactive partner relationship cadences and managing end-to-end account execution to improve product profitability and compliance.

Account Management Business Development Contract Lifecycle Management Market Research Stakeholder Management SOPs Revenue Growth

Key Account Manager

Bolt Operations OÜ

Aug 2022 - Aug 2025 (3 years)

Managed a portfolio of 200+ accounts (50+ key) generating €1,745,929 annually, drove 10% quarterly growth, reduced debt from 80% to 30%, and implemented process improvements saving €144,232.

Key Account Management Client Engagement Data Analysis Revenue Growth Debt Recovery CRM (Salesforce)Cross Functional Collaboration Team Leadership

Onboarding Program Manager

Vien Health

Nov 2021 - Jul 2022 (8 months)

Designed and implemented onboarding strategy, establishing 8 partnerships in 6 months, increasing product knowledge by 90% and reducing onboarding time by 50% while cutting onboarding issues by 45%.

Onboarding Partnership Development Training Delivery Program Optimization Project Management Pendo Jira

Account Manager

Cloud Port Limited

Oct 2017 - Dec 2021 (4 years 2 months)

Managed 60+ Google Workspace accounts (600+ users), led upsell initiatives delivering a 20% MoM revenue increase and onboarded 30+ clients within four weeks while delivering large-scale trainings.

Account Management Google Workspace Upselling QBRs Onboarding Sales Customer Retention

Programs Manager

Cloud Port Limited

Jul 2019 - Nov 2021 (2 years 4 months)

Managed incubation and training programs (WAZIHUB, GMES, JICA), led teams up to 8, implemented KPIs and process optimizations that reduced costs by 30% and increased participant engagement by 30%.

Program Management Curriculum Development Mentorship KPI Design Budget Management Event Management