AMANDI 00
@amandi00
Growth-focused CRM and marketing leader driving retention, engagement, and revenue.
What I'm looking for
I am a growth-focused CRM and marketing professional with hands-on experience owning multi-channel engagement (push, newsletter, WhatsApp, SMS, in‑app) and running retention metrics like D30+, M1/M6, churn, and LTV. I leverage tools such as MDS, Moengage, GA4, Adjust, Connectly, SQL, and AWS to design data-driven customer journeys and cohort strategies.
I have led cross-functional growth initiatives across ecommerce and B2B environments, delivering strong GMV and order growth and designing re-engagement and loyalty programs. I also consult on market strategy, audience persona development, and integrated campaign execution across digital, social, email, content, and OOH channels.
As a coach and startup advisor, I have supported incubation and acceleration programs, designed STEM learning projects, and prepared startups for investment. I am results-oriented, enjoy solving hard activation and retention problems, and prioritize judicious use of time and data-driven decision making.
Experience
Work history, roles, and key accomplishments
CRM Growth Analyst
Jumia Group
Nov 2023 - Present (2 years 2 months)
Owned and optimised five acquisition and retention channels (push, newsletter, WhatsApp, SMS, in-app), improving retention and LTV by evolving segmentation, experiments, and re-engagement strategies.
Marketing Strategy Consultant
Axxend Corp
Aug 2023 - Nov 2023 (3 months)
Analyzed market trends and consumer insights to define growth opportunities and led ideation and execution of integrated marketing campaigns across digital, social, email, content, and OOH.
Business Development Associate
Ghana Tech Lab
Jul 2022 - Sep 2023 (1 year 2 months)
Led business activities for incubation and acceleration programs, coached startups on marketing and financing, and organised local startup summits to improve founder readiness.
Growth Manager
DMTCA
Feb 2022 - Aug 2022 (6 months)
Developed B2B marketing strategies and coordinated multi-account outreach, generating weekly qualified leads and managing five CRMs to drive client meetings and conversions.
Business Development Executive
DMTCA
Aug 2021 - Jan 2022 (5 months)
Owned prospecting and lead nurturing for Ghana and Gambia, led a local BD team, organised meetings, and closed deals totalling over 1.2 million GHS.
Corporate Affairs Associate
Glico Group
Oct 2020 - Jul 2021 (9 months)
Coordinated PR and media damage control, executed BTL/ATL campaigns, improved customer service relations, and mastered internal CRM processes to support brand promotion.
Local Committee Vice President
AIESEC Greater Accra
Feb 2019 - Feb 2020 (1 year)
Led a 23-person team to grow campus brand awareness, ran digital and on-ground campaigns, and facilitated 120+ international exchange experiences across partnerships.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Science, Business Administration
2016 - 2020
Activities and societies: Worked on user segmentation, retention metrics, and analytics using SQL, GA4, and other tools.
Bachelor of Science in Business Administration focusing on customer journey, analytics, and marketing tools.
Achimota School
High School Diploma, Secondary Education
2013 - 2016
Activities and societies: Held leadership roles and participated in marketing and student exchange activities.
Secondary education completed with involvement in leadership and marketing activities.
Availability
Location
Authorized to work in
Job categories
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