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Nkechi UdonsiNU
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Nkechi Udonsi

@nkechiudonsi

I streamline executive operations, workflows, and CRM systems so leaders can focus on growth.

Nigeria
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What I'm looking for

I'm looking to support executives and growing businesses by streamlining operations, improving productivity, managing projects and CRM workflows, and creating clear systems that give leaders more time for strategic decisions.

I've provided executive virtual assistance through Upwork, supporting business operations, calendars, correspondence, client communication, research, invoicing, and project coordination for startups, brands, eCommerce stores, and six-figure SaaS businesses.

I also bring technical writing, CRM automation, SOP development, flowcharting, and monitoring-and-evaluation experience from USAID, where I increased data collection and processing rates by over 100% and helped my team earn best-performing recognition in Imo State.

Experience

Work history, roles, and key accomplishments

Upwork logoUP
Current

Executive Virtual Assistant

Sep 2024 - Present (2 years)

‎🔹Virtual Assistance:
‎🔸Email communication
‎🔸Calendar management
‎🔸File organization and maintenance
‎🔸Data entry and task coordination
‎🔸Online research/product research
‎🔸Travel planning
‎🔸Executive, administrative and virtual support.

‎🔹Executive Assistance:
‎🔸Business operations
‎🔸Operational planning
‎🔸Expense tracking and invoicing
‎🔸Meeting agendas
‎🔸Form development
‎🔸Minutes taking
‎🔸Dr

Upwork logoUP

Technical Writer

Feb 2022 - Sep 2024 (2 years 7 months)

🔸Provided comprehensive and user-friendly documentation for a wide range of clients across industries.

🔸Created clear, concise and accurate user guides, manuals and technical documentation.
🔸Collaborated with developers, engineers and project managers to understand complex technical concepts and translate them into easy-to-understand content.
🔸Produced content that adhered to industry standards

USAID logoUS

M-RITE Monitoring and Evaluation Logistics Assistant.

Nov 2022 - Jun 2023 (7 months)

🔸Monitoring and evaluation of COVID-19 and Routine Immunization teams

🔸Daily Reporting and Synchronization of EMID and Call-in Data.

🔸Monitoring and review of activities of mobile vaccination teams.

🔸Review and development of reporting forms, data collection tools, process and performance indicators, and training materials for the COVID and RI vaccinations administered.

🔸During my time as a M

Upwork logoUP

Technical Writer

Aug 2022 - May 2023 (9 months)

Service Page Content Creation:

🔸I wrote specific pages built around services, technologies and industries.

🔸I generated content through the use of prompts specifically created and designed to have detailed content written in the context of client's digital experience agency and consulting firm.

🔸I ranked key terms that aligned with our ideal target clients, scaled operations and produced conten

Forever Living Products (Nigeria) Limited logoFL

Senior Manager

Sep 2010 - Jul 2019 (8 years 10 months)

Networking and recruiting of new team members.

Setting goals with team members and developing strategies to achieve them


Building and leading a team of distributors and leaders as an Eagle Manager.

Staying up-to-date with product knowledge and industry trends

Conducting product training and support for team members

Selling and promoting FLP products

Managing inventory and ordering products

Whispers of beauty Inc. logoWI

Administrative Assistant

Sep 2012 - Jan 2019 (6 years 4 months)

Managed email inbox and responded to customer inquiries
Scheduled appointments and bookings
Data entry and management
Maintained digital files and records
Prepared and sent invoices and receipts.

Managed social media accounts (Instagram, Facebook, Twitter)
Created and scheduled posts
Engaged with followers and responded to comments
Monitored online reviews and feedback.

Handled customer inquirie

Made2measure Designs logoMD

Sales Manager

Jul 2010 - Mar 2018 (7 years 8 months)

Crafted and executed strategies to meet sales objectives, increasing sales by 75%

Analyzed sales data and provided reports on performance.

Evaluated market trends and competition to refine strategies.

Built new client relationships and maintained existing ones.

Led and guided the sales team to achieve targets.

Girls' Secondary School Umuahia logoGU

Science Teacher

Sep 2005 - Jun 2009 (3 years 9 months)

I taught Agricultural Science to Junior Secondary School students.
I was involved in the French Club.

Shell logoSH

Science Teacher

May 2001 - Apr 2002 (11 months)

I prepared students of Umutu Mixed Secondary School, Delta State for the Senior Secondary Certificate Examinations.
I also provided mentorship on sexual health to the teenagers, with a group of teachers.

Education

Degrees, certifications, and relevant coursework

GS

Girls Secondary

MU

Michael Okpara'​ University of Agriculture Umudike

NT

National Institute of Information Technology

Diploma, Database Management

2008 - 2010

MU

Michael Okpara'​ University of Agriculture Umudike

B.Agric, Animal Production

1995 - 2000

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