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Mercy Sabastine

@mercysabastine1

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Reliable virtual assistant delivering organized, people-first operational support.

Nigeria

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What I'm looking for

I seek remote roles supporting founders or small teams where I can optimize operations, manage communications, and grow social presence while contributing to a collaborative, organized culture.

I am a tech-savvy virtual assistant with over three years supporting entrepreneurs, executives, and remote teams, focused on creating clarity and calm behind the scenes.

I specialize in inbox and calendar management, client communications, project coordination, and social media content and scheduling, and I use tools like Google Workspace, Asana, Trello, HubSpot, and Zoho to build reliable systems.

My work has improved client organization, reduced burnout, and driven measurable results—such as a 30% increase in Instagram engagement—through authentic, value-driven content and streamlined workflows.

I hold multiple virtual assistant and CRM certifications and bring a warm, intentional approach to remote collaboration and process improvement.

Experience

Work history, roles, and key accomplishments

Personal Assistant & Social Media Manager

Freelance

Jan 2025 - Jul 2025 (6 months)

Managed daily operations including inbox, calendar, meetings, and task follow-ups for an entrepreneur and grew Instagram engagement by 30% through authentic content and consistent brand voice.

Social Media Management Content Creation Canva Trello Slack

Social Media Manager

Innovation Growth Hub

Nov 2024 - Dec 2024 (1 month)

Created and scheduled engaging social media content and developed a strategy to boost online visibility aligned with organizational goals.

Social Media Strategy Content Creation Instagram Facebook LinkedIn Analytics

Virtual Assistant

Sandy Beauty Home

Sep 2024 - Dec 2024 (3 months)

Handled administrative duties including email correspondence, client bookings, scheduling, travel planning, and delivered trend research that informed actionable beauty industry insights.

Scheduling Trend Research CRM

Personal Assistant

PHOCA Services

Feb 2022 - Nov 2023 (1 year 9 months)

Organized executive schedules, tracked project tasks, and introduced Asana and a task-tracking system that improved team coordination and efficiency.

Executive Support Asana Project Tracking Project Coordination Calendar Management Process Improvement

Research Assistant

Imo State University

Feb 2023 - Apr 2023 (2 months)

Analyzed and summarized research data to accelerate project progress and improve clarity of findings.

Data Analysis Research Reporting Summarization

Customer Service Representative

CY Automobile

Jan 2021 - Jan 2022 (1 year)

Responded to customer inquiries with empathy, maintained CRM records, and achieved a 95% customer satisfaction rate while streamlining interdepartmental communication.

Customer Service CRM Management Communication Data Entry