Maureen Olah

I am a proactive, detail-oriented Virtual Assistant with over three years of remote experience supporting executives and customer-facing operations. I specialize in inbox and calendar management, CRM support, lead generation, and social media coordination to keep teams running smoothly.

My experience spans customer support, wellness coaching, bookkeeping, and executive assistance for remote organisations, where I consistently delivered accurate data entry, timely client resolutions, and streamlined administrative workflows. I am proficient with Google Workspace, Microsoft Office, WhatsApp Business, HubSpot, Trello, Zoom, Slack, and Discord.

I have led cross-functional initiatives, including coordinating a large Legacy Project that delivered tuition sponsorships and community outreach to over 2,500 students, and improved client retention and billing resolution metrics through process improvements. I create clear reports, transcribe meeting minutes, and ensure follow-through on action items.

I bring a supportive, client-centered communication style, a commitment to confidentiality and data integrity, and a passion for delivering efficient, reliable, high-quality virtual support that enables leadership and teams to focus on growth.