nitin sNS
Open to opportunities

nitin s

@nitins

Results-driven leader with 13 years in education operations.

India

What I'm looking for

I am looking for a role that values innovation, teamwork, and growth opportunities.

I am a results-driven leader with over 13 years of experience in Competitive Exam Preparation and Study Abroad Programs. As the Head of International Education, I successfully spearheaded the development and scaling of study-abroad solutions, transforming ideas into substantial growth. My journey includes launching and managing my own study abroad startup, where I honed my skills in optimizing operational processes and enhancing customer experiences through data-driven strategies.

Throughout my career, I have demonstrated a strong ability to build and lead high-performing teams, driving process improvements and collaborating with stakeholders to deliver exceptional results in dynamic environments. My expertise lies in scaling new initiatives, managing cross-functional teams, and implementing effective B2B sales strategies that have consistently increased revenue and customer satisfaction.

Experience

Work history, roles, and key accomplishments

SM
Current

Independent Contractor

Scale AI, RWS, and more

Jun 2024 - Present (1 year)

Optimized LLMs by identifying failure patterns and enhancing language and reasoning capabilities. Evaluated and refined AI-generated responses for accuracy and adherence to guidelines across diverse domains.

SP
Current

Head of Operations and CX

Study Abroad Programs

Jun 2024 - Present (1 year)

Results-driven leader with over 13 years of experience in Competitive Exam Preparation and Study Abroad Programs. Spearheaded the development and scaling of study-abroad solutions, optimizing operational processes and enhancing customer experiences through data-driven strategies.

SP

Freelancer

Stealth Projects

Jul 2023 - Jan 2024 (6 months)

Worked on two stealth-mode freelance projects, focusing on designing content for exams such as the SAT and optimizing the LMS to enhance user experience and interface.

IL

Assistant Manager Operations, Sales, and Academics

IMS Learning

Mar 2012 - Jul 2013 (1 year 4 months)

Executed operations and marketing activities to expand competitive exam and study abroad programs, partnering with institutions to deliver tailored training programs.

MB

Founder and COO

MBA Admit Box

Sep 2017 - Jul 2020 (2 years 10 months)

Founded MBA Admit Box to offer training for admission tests and consulting services. Achieved high customer satisfaction and managed operational processes to ensure compliance and efficiency.

CL

Assistant Manager Operations and Academics

Career Launcher

Jul 2013 - Apr 2016 (2 years 9 months)

Implemented processes to streamline operations and managed academic processes related to institutional alliances, delivering extensive training in Math and Reasoning.

Education

Degrees, certifications, and relevant coursework

VT

Vemana Institute of Technology

Bachelor of Engineering, Mechanical Engineering

2006 - 2010

Completed a Bachelor of Engineering in Mechanical, focusing on the principles of engineering and their applications in mechanical systems.

Tech stack

Software and tools used professionally

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