Lima FrancisLF
Open to opportunities

Lima Francis

@limafrancis

Experienced Business Process Head specializing in education sector operations.

India

What I'm looking for

I am looking for a role that allows me to leverage my expertise in education operations, with opportunities for growth and a collaborative company culture.

I am an experienced Business Process Head with a proven track record in the education sector, particularly in study abroad programs. My expertise lies in leadership, team management, and program development, which has enabled me to drive organizational success and foster collaborative work environments. I am dedicated to providing personalized counseling to students, overseeing admissions processes, and ensuring compliance with regulations.

Throughout my career, I have successfully managed various aspects of study abroad operations, delivering exceptional services and designing tailored programs that meet student needs. My role as a Senior Program Coordinator involved guiding advisors and administrative staff to provide outstanding support, while my experience as a Team Lead allowed me to streamline processes and enhance efficiency. I am passionate about facilitating students' academic aspirations overseas through effective procedures and exceptional service delivery.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ML

METX360 Overseas Consultants Pvt Ltd

Business Process Head, Business Process Management

2022 - 2024

Oversee all aspects of study abroad operations, ensuring seamless processes for students and delivering exceptional services while leading a team.

GE

Gee Bee Education

Senior Program Coordinator, Program Coordination

2020 - 2022

Offered personalized counselling to guide students on study options, eligibility, and applications while ensuring compliance and timely submissions.

SC

St. Pauls College

Pre-Degree, Pre-Degree

2016 - 2016

YI

YMCA International

Assistant Manager Operations, Operations Management

2010 - 2016

Managed front office operations and administration for the branch, overseeing reception duties and coordinating administrative tasks to ensure smooth day-to-day operations.

MC

Maharajas College

Bachelor of Arts, Arts

1997 - 2000

Tech stack

Software and tools used professionally

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Lima Francis - Business Process Head - METX360 Overseas Consultants Pvt Ltd | Himalayas