Nisha Sambamurty
@nishasambamurty
I am a professional with 6+ years of experience in customer success and product management.
GermanyWhat I'm looking for
I have worked across varied roles in several different countries, including Tanzania, Peru, the US, Germany, and India. The underlying commonality between all of my experiences has been creating positive social impact in the world.
Most recently, I leveraged my stakeholder management and strategy development skills through my work with ClimatePartner. In this capacity, I worked closely with C-level executives, product owners, and customer managers to help create products that are catered to clients’ needs. Prior to my MBA from INSEAD in 2021, I leveraged my project management skills as part of a start-up on a product management team that built on the Salesforce platform to meld the private sector with the social impact space. My role evolved to become a cross-functional one, where I managed end-to-end projects/tasks within a release, implemented company strategy, worked with clients, and drove change initiatives as new procedures were introduced around customer success. I acted as a coach to new team members to empower and enable them to grow and succeed on the team and to adopt the new processes in place. In this position, I leveraged storytelling and strong communication skills and learned to manage time efficiently as the team worked on complex deadlines.
I am looking for product related or customer success roles that work at the forefront of sustainability, health, mental health, or social impact.
Experience
AIF William J. Clinton Fellow
American India Foundation
Aug 2016 - Jul 2017 (11 months)
Selected as one of the youngest of 30 accepted Fellows into a 10 month Fellowship with a 4% acceptance rate for high-achieving individuals committed to advancing social impact causes throughout their careers
Social Media Coordinator
The ONE Campaign
Sep 2015 - Jul 2016 (10 months)
Cultivated, maintained, and expanded partnerships with various nonprofit organizations to be leveraged upon during 3 major digital and in-person campaigns
• Identified and executed on a need to grow digital presence across all markets and was given a budget of USD 40k to be managed across our 7 markets for social marketing promotion and strategy
Product Operations Manager
ClimatePartner
I joined ClimatePartner to launch the Product Operations team as the first hire. I created the strategy of the team which entailed onboarding a new lead, introducing the role of a Business Owner, and the creation of a JIRA board to funnel feedback from customer management to build products catered to clients’ needs.
Team Lead - QA & Support, Senior Product Associate, Product Associate
Vera Solutions
Feb 2018 - Nov 2020 (2 years 9 months)
I joined Vera Solutions as the 3rd hire on the products team and worked on all aspects of the product management cycle. This product is hosted on the Salesforce platform and helps measure program impact. When I joined the company, the product had 3-5 clients. The product is now deployed globally and is the market leader for data management tools within the social sector.
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