Seeking a dynamic design team where I can lead and drive user-centric solutions, leveraging my skills in user research, journey mapping, and usability analysis to elevate the user experience for employees, managers, and administrators.
Nina Ottman
@ninaottman
Experienced UX Designer skilled in advocating for users, leading teams, and driving change.
What I'm looking for
As a seasoned User Experience Designer, I leverage my background in HR and customer service leadership to drive user-centric solutions. With a unique blend of skills, I excel in advocating for users, leading teams, and driving change. My expertise in user research, journey mapping, and usability analysis enables me to craft actionable recommendations and tangible enhancements.
Throughout my career, I have successfully led cross-functional design initiatives, ensuring a cohesive design approach between HR and financial products. My proficiency in design tools such as Figma, Adobe XD, and Photoshop allows me to produce high-fidelity mockups and prototypes that navigate complex interactions and spotlight enhancements to the user experience.
I am passionate about collaborating with development and design system leadership to enhance global design systems, and I am committed to driving user-centric solutions that elevate the benefits of open enrollment and manager staff search user journeys.
Experience
Work history, roles, and key accomplishments
• Led strategic planning and execution of a near-total recruiter web app redesign, driving improvements in usability and accessibility across multiple user touchpoints
• Conducted detailed usability analyses, resulting in actionable recommendations and tangible enhancements
• Collaborated with development and design system leadership to enhance the global design system with new menu icons and mini
• Orchestrated and led cross-functional design initiatives, ensuring a cohesive design approach between HR and financial products
• Proactively identified UX enhancement opportunities, championing design proposals to product teams for implementation
• Conducted user interviews to glean valuable insights, integrating findings to elevate the benefits open enrollment and manager staff search user jou
• Produced high-fidelity mockups and prototypes to navigate complex interactions and spotlight enhancements to the user experience
• Supported UX advocacy throughout the software development life cycle by partnering closely with product scrum teams
• Collaborated effectively with developers to refine component specifications, aligning with the Infor Design System for heightened fidelity
Freelance Mobile UI/UX Designer
Forti Goods
Jul 2020 - Mar 2021 (8 months)
• Created user flow and app structure to meet business and user needs
• Designed user interface and components based on existing brand guidelines
• Collaborated with developer to define and build an MVP that would fit within time and budget constraints
HRIS Specialist
Milsco (former unit of Jason Inc.)
Jan 2021 - Jan 2022 (1 year)
• Project-managed transition to new HRIS platform, consolidating HCM, LMS, and performance management for an approximate annual savings of $30,000
• Strategically planned a comprehensive road-map to facilitate successful implementation off employee and manager self-service solutions
• Conceptualized and executed an in-house employee service recognition program, achieving an annual cost savings of
HR Shared Services Specialist
Jason Inc.
Aug 2018 - Jan 2021 (2 years 5 months)
• Managed HRIS projects, including cross-functional initiatives with payroll, recruiting, benefits and finance team members
• Designed on-boarding process and procedures to standardize the new hire experience across four business units
• Built dynamic HR dashboards and customized employee metrics to the needs of each business unit
• Lead process improvement projects, including an interactive redes
HR & Administrative Services
Scathain
Jun 2017 - Aug 2018 (1 year 2 months)
• Oversaw comprehensive HR administration, including employee onboarding, benefits, performance, safety, employee relations, recruiting and selection
• Administered software testing, training, and management of Zoho CRM, Zoho Projects and Zoho People during their implementation and ongoing utilization
Customer Service Management
Whole Foods Market
Jun 2012 - Jun 2017 (5 years)
• Onboarded, trained, mentored and developed employees and supervisors
• Designed and presented interactive cashier training programs
• Championed the employee mentorship program, seeing 2 mentees promoted
to supervisor
• Organized complex subject matter into comprehensive and concise indexes
• Managed client relationships, including self-marketing and direct
communication with authors and editors
Education
Degrees, certifications, and relevant coursework
Nina hasn't added their education
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Portfolio
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