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Shwetha Bertilla

@shwethabertilla

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UX/UI designer creating intuitive, AI-first experiences that drive product impact.

United States

Message

What I'm looking for

I seek product-focused roles designing AI-first, accessible interfaces; collaborative teams, clear impact metrics, and opportunities to build design systems and lead end-to-end product design.

I am a UX/UI designer focused on intuitive, AI-first experiences that feel intelligent, effortless, and human.

With 3+ years designing SaaS, enterprise, B2C and B2B products, I’ve led discovery and taken multiple projects from 0 to 1, producing reusable components and reducing design-to-development friction.

My work includes extending enterprise design systems, prototyping complex flows, and running field research and usability testing that improved task completion, clarity scores, and usability metrics across products.

I collaborate closely with product, engineering, content, and stakeholders to align user journeys with conversion and operational goals, while designing accessible, scalable systems and measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

UX/UI Designer

Current

GRO

Sep 2025 - Present (3 months)

Led UX/UI design for 5+ B2C and local B2B marketing and service sites from discovery to WordPress launch, reducing design-to-development questions and design time by ~30%. Collaborated with cross-functional teams on 4+ concurrent interfaces to align user journeys with conversion goals, cutting iteration cycles ~10%.

Information Architecture WordPress Prototyping Design Systems Responsive Design UX Research Cross Functional Collaboration Figma

Current

UX/UI Designer

Current

Nine13 Logistics

Sep 2025 - Present (3 months)

Led discovery for a 0-to-1 internal routing and reporting tool, mapping core delivery workflows and tasks for 20+ staff and volunteers to target 20–25% reductions in planning time and missed deliveries. Conducted field visits and stakeholder sessions to produce journey maps and service blueprints.

User Research Journey Maps Service Design Prototyping UX Strategy Usability Testing Figma

Current

UX Designer

Current

Indiana University

Jan 2025 - Present (11 months)

Led UX for an AI-powered caregiver support assistant, creating user flows and language-model-driven screen states that improved task clarity scores ~30% across two usability rounds. Designed conversational and adaptive interfaces for clinical and emotional use cases.

Conversational Interfaces Interaction Design Usability Testing AI Driven UX Prototyping User Flows Accessibility Figma

CX & UX Design Intern

Pearson VUE

Jun 2025 - Aug 2025 (2 months)

Extended the TOPAZ enterprise design system with 10+ accessible reusable components and documentation; prototyped 15+ exam scheduling flows that reduced support questions ~15% and captured 30+ edge cases to ensure implementation-readiness.

Design Systems Accessibility Prototyping Interaction Design Component Libraries Figma

UX Designer

Accenture

Oct 2022 - Jul 2024 (1 year 9 months)

Designed 50+ wireframes and high-fidelity screens for banking, aerospace dashboards, internal portals and B2B SaaS workflows; organized usability sessions and reviews that improved task completion ~20% and reduced project turnaround ~15%.

Wireframing Usability Testing Agile Collaboration Figma Stakeholder Management UX Research

UX/UI Design Intern

Ricoz Principle

Jun 2022 - Sep 2022 (3 months)

Designed finance and D2C marketing sites end-to-end, producing 30+ responsive wireframes and high-fidelity UI leading to 5 site launches and reusable templates for future 0-to-1 projects.

Responsive Design WordPress UI Design Wireframing Prototyping Figma UX Research

UX/UI Design Intern

Thinkroman

Oct 2021 - Mar 2022 (5 months)

Evaluated feedback from doctors and patients to prioritize portal features and produced low/high-fidelity flows, improving portal usability ~30% and early patient engagement ~20%.

User Research Wireframing UI Design Usability Testing Prototyping Figma Accessibility

Education

Degrees, certifications, and relevant coursework

Indiana University, Indianapolis

Master of Science, Human-Computer Interaction

2024 - 2026

M.S. in Human-Computer Interaction program undertaken at Indiana University, Indianapolis from Aug 2024 to May 2026 focusing on HCI methods, field research, and design for logistics and caregiving tools.