Open to opportunities

Klara Jarolimova

@klarajarolimova

Message

Innovative designer with 10 years of experience in UX design.

United States

Message

What I'm looking for

I am seeking a role that fosters creativity and collaboration, allowing me to lead impactful design projects while continuing to grow in my career.

I am an innovative and versatile designer with a decade of experience in UX design, specializing in leading cross-functional teams to create complex and intuitive products. My entrepreneurial mindset drives me to uncover gaps in user experience and enhance digital communications, as demonstrated in my current role as a UX Design Lead for an enterprise-wide secure digital communications portal.

Throughout my career, I have successfully conducted extensive research and developed strategies that have significantly improved user engagement and onboarding experiences for millions of users. My work at Verizon involved migrating 10 million users to a new profile experience, where I led a team of stakeholders to enhance service design through ecosystem mapping and usability testing. I take pride in mentoring teams and fostering a culture of user-centered design, ensuring that every project I undertake is informed by evidence-based decisions.

My educational background in Graphic Design and Business IT, combined with certifications in UX Management Strategy and Service Design, equips me with a unique blend of creative and analytical skills. I am passionate about leveraging design to solve complex problems and create meaningful user experiences that resonate with diverse audiences.

Experience

Work history, roles, and key accomplishments

Current

UX Design Lead

Current

Nationwide

May 2025 - Present (2 months)

Led UX design for an enterprise-wide secure digital communications portal. Partnered with product owners and stakeholders to identify gaps in secure messaging workflows and user experience.

UX Design Stakeholder Management Secure Messaging

Senior Experience Designer

Verizon

Jun 2023 - Present (2 years 1 month)

Conducted research for migrating 10 million users to a new individual profile experience and helped drive the onboarding communication experience strategy. Developed and workshopped a new ecosystem mapping process to expand the service-design toolkit, recruiting a team of 15 key stakeholders.

User Research Service Design Ecosystem Mapping User Onboarding Stakeholder Management FigJam

Senior UX Designer

Lokion

Mar 2022 - Present (3 years 4 months)

Executed ideation workshops and monthly UX meetups to keep the team abreast of new industry trends and research methods using the Miro platform. Created new experiences for Ducks Unlimited, focusing on educational interaction design within the networking system for hunters and conservationists.

UX Design Miro Interaction Design

UX Designer & Researcher

Rotary

Oct 2019 - Present (5 years 9 months)

Managed human-centered design, research, and strategy, significantly enhancing networking, voting, and onboarding platforms for global humanitarian projects. Coached teams of 5-10 on user-centered research and design methods to facilitate informed, evidence-based design decisions.

Human Centered Design User Research UX Strategy Usability Testing Personas

Product Designer

Sertifi

Feb 2019 - Present (6 years 5 months)

Managed design, branding, and UX strategy to help the growth of user-centered practices across the company, increasing direct user engagement by 30%. Recruited an internal cross-functional team of 5-10 key stakeholders to implement a usability testing program of low- and high-fidelity wireframes and interactive prototypes.

Product Design Branding UX Strategy User Engagement Usability Testing Wireframing Prototyping

Senior UX UI Designer

Elkay

Apr 2014 - Present (11 years 3 months)

Redesigned landing pages to reduce the bounce rate by 20%, and ethnography studies and testing resulted in a 25% increase in user engagement. Led design of order management portal and dashboards for B2B and B2C clients, resulting in 91% of users rating it as highly user-friendly and intuitive.

UX UI Design Landing Page Optimization Ethnographic Studies User Engagement Order Management Google Analytics Optimal Workshop

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Charlotte

BA in Graphic Design, Graphic Design, Mass Media

Completed a Bachelor of Arts in Graphic Design with a minor in Mass Media. This program provided a strong foundation in visual communication and media principles.

DePaul University

MS in Business IT, Business IT, Human-Computer Interaction

Pursued a Master of Science in Business IT with a focus on Human-Computer Interaction (HCI). The curriculum covered the intersection of business, technology, and user experience.