Open to opportunities

Nii Tetteh

@niitetteh

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Operations Coordinator with expertise in data analytics and project management.

Ghana

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What I'm looking for

I seek a dynamic role that fosters growth and leverages my project management skills.

I am an experienced Operations Coordinator currently working with Bolt Holdings OU, where I manage Remote Activation Centres and oversee the daily operations of over 120 field agents. My role involves leveraging comprehensive data analytics tools to drive a 60% contribution to the total driver supply in Accra. I have successfully developed strategies for regular audits, achieving a retention rate of 50% for new drivers. My commitment to efficiency is demonstrated through my use of automation tools like UI Vision to streamline recurring processes.

Prior to my current position, I served as a Direct Sales Executive at Starlife Assurance Company, where I spearheaded the launch of Bancassurance and provided consulting services that increased deposits by 10%. My background also includes experience as an Accounts Assistant, where I honed my analytical skills by managing student data and creating databases to streamline financial reporting. I am currently pursuing a Project Management Professional certificate to further enhance my project management capabilities.

Experience

Work history, roles, and key accomplishments

Current

Operations Coordinator

Current

Bolt Holdings OU

Apr 2022 - Present (3 years 2 months)

Managing Remote Activation Centres to increase driver supply in a tech-driven environment. Overseeing daily operations of over 120 field agents using data analytics tools, achieving a 60% contribution to total supply. Developed strategies for regular audits, maintaining a 50% retention rate.

Data Analytics Project Management Team Leadership Operations Management Remote Team Management Audit Process Automation

Direct Sales Executive

Starlife Assurance Company

Jun 2019 - Apr 2022 (2 years 10 months)

Led the launch of Bancassurance at a rural bank, providing insurance consulting that increased deposits by 10%. Developed training documents for sales executives and managed client information using data analytics.

Sales Strategy Insurance Data Analytics Client Management Training Development Relationship Management

Accounts Assistant

Institute of Distance Learning, KNUST

Sep 2017 - Aug 2018 (11 months)

Analyzed and processed student data while providing support to the Head of Accounts. Created a database in Excel to manage student fees information and streamlined reporting processes.

Data Analysis Excel Financial Reporting Databases Process Improvement Documentation

Intern Accounts Assistant

Society for Women and AIDS in Africa (SWAA)

Jul 2016 - Jul 2016 (0 months)

Assisted the Finance Team in managing payment vouchers and project accounts. Implemented store keeping processes to enhance record keeping and preservation of items.

Finance Management Payment Processing Team Collaboration Data Entry Vouchers Organizational Skills

Intern Accounts Assistant

ActionAid Ghana

Jun 2015 - Jul 2015 (1 month)

Supported the Finance Department in issuing and recording items in the store, managing payment vouchers, and conducting field visits to beneficiary organizations.

Finance Management Inventory Management Payment Processing Records Management Team Collaboration Vouchers Financial Reporting Organizational Skills

Intern Accounts Assistant

ActionAid Ghana

Jun 2015 - Aug 2015 (2 months)

Worked under the supervision of the Project Accountant, assisting in financial documentation, issuing items, and managing cash allowances for programs.

Financial Management Cash Management Payment Processing Project Management Organizational Skills Financial Reporting

Education

Degrees, certifications, and relevant coursework

Project Management Institute

Project Management Professional Certificate, Project Management

2023 -

Udemy

Advanced Google Sheets, Data Analytics

2021 - 2021

KNUST School of Business

BSc. (Hons) Degree in Business Administration (Accounting Option), Business Administration

2013 - 2017

Completed a Bachelor of Science degree in Business Administration with a focus on Accounting, gaining knowledge in financial management, accounting principles, and business operations.