Lord Mensah
@lordmensah
Result-oriented professional with strengths in assessment, communication, and team collaboration.
GhanaWhat I'm looking for
I am a result-oriented professional with a background in operations, customer support, and administrative roles, passionate about investment and problem-solving.
I hold a B.A. in Geography with Economics from the University of Ghana and completed Project Management Fundamentals through IBM SkillsBuild, which strengthened my organizational and project coordination skills.
My work experience spans operations management, remote customer support, university administrative service, sales, and teaching; I have led teams and supported community outreach programs focused on health education and vaccination.
I communicate effectively, adapt quickly to new environments, and combine teamwork with independent initiative to deliver support services and promote social development.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Day&Night Support (Marbillcare)
Mar 2024 - Jul 2025 (1 year 4 months)
Provided remote customer support for Marbillcare, resolving client inquiries and improving response times across channels during 2024–2025.
Operations Manager
Japaks-Eli Company Ltd
Jan 2022 - Jan 2024 (2 years)
Managed day-to-day operations, coordinated logistics and staff, and improved operational workflows from 2022 to 2024 to support business continuity.
USAdministrative Assistant
University of Ghana, Centre for Social Policy Studies
Jan 2021 - Jan 2022 (1 year)
Performed administrative duties and supported centre operations during national service in 2021–2022, improving office efficiency and record management.
Office and Sales Representative
3-Gears Motors
Jan 2017 - Jan 2020 (3 years)
Handled office administration and sales activities from 2017 to 2020, supporting customer transactions and maintaining sales records.
Primary/Junior High School Teacher
Nananom Primary, JHS & SHS
Jan 2016 - Jan 2017 (1 year)
Taught and supported pupils at primary and junior high levels in 2016–2017, delivering lessons and participating in community outreach and health screening initiatives.
Education
Degrees, certifications, and relevant coursework
IBM SkillsBuild
Certificate, Project Management
2025 - 2025
Completed Project Management Fundamentals credential through IBM SkillsBuild in June–July 2025.
ULUniversity of Ghana, Legon
Bachelor of Arts, Geography with Economics
2017 - 2021
Completed a Bachelor of Arts in Geography with Economics at the University of Ghana from 2017 to 2021.
Aggrey Memorial Senior High School
WASSCE Certificate, Secondary Education
2013 - 2016
Completed WASSCE secondary education at Aggrey Memorial Senior High School from 2013 to 2016.
Availability
Location
GhanaAuthorized to work in
Job categories
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