Open to opportunities

meshack kusi-appiah

@meshackkusiappiah

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Results-driven professional with expertise in marketing and operations management.

Ghana

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation.

I am a results-driven professional with a strong background in marketing, relationship management, operations, and project coordination. My educational journey includes a BSc in Hospitality Management from the University of Cape Coast and various certifications in project management and HR leadership. I am passionate about leveraging my skills to drive business growth and sustainability.

Throughout my career, I have demonstrated exceptional leadership and problem-solving abilities. At Odotobri Rural Bank, I significantly reduced transaction errors and ensured compliance with banking regulations, enhancing operational efficiency. My experience as a freelance real estate broker allowed me to develop effective marketing strategies and build strong relationships with clients, resulting in a 75% increase in brokerage success.

I thrive in collaborative environments and have a proven track record of achieving program objectives, as evidenced by my role as an Assistant Trainer at Ghana Enterprises Agency. I am committed to continuous professional development and actively seek opportunities to contribute to organizational success while fostering a culture of teamwork and innovation.

Experience

Work history, roles, and key accomplishments

Senior Operations Clerk

Odotobri Rural Bank

Mar 2023 - Jun 2024 (1 year 3 months)

Verified and processed financial transactions, achieving a 98% reduction in errors. Ensured compliance with banking regulations, mitigating risk by 100%. Supervised operational efficiency by identifying system challenges and implementing solutions.

Compliance Risk Management Problem Solving

Assistant Trainer

Ghana Enterprises Agency

Aug 2023 - Mar 2024 (7 months)

Managed participant databases and training logistics, ensuring 100% delivery. Assessed participant performance, helping 70% access government grants. Coordinated training and logistics achieving 95% of program objectives.

Training Coordinator Database Management Program Management Logistics

Freelance Real Estate Broker

Real Estate Broker

Jan 2020 - Mar 2024 (4 years 2 months)

Developed a property database, increasing brokerage success by 75%. Built and maintained relationships with property owners and clients, enhancing sales potential. Created marketing strategies to attract clients.

Property Databases Relationship Building Marketing Strategies

Campus Team Lead

Mid-Country Chapel

Jan 2018 - Oct 2020 (2 years 9 months)

Organized campus ministry outreaches, reducing expenses by 35%. Developed a new converts database, increasing membership by 20%. Proposed initiatives that raised outreach funding revenue by 50%.

Database Development Fundraising

Corporate Sales Executive

Cal Bank Plc

Jul 2016 - Nov 2017 (1 year 4 months)

Cross-sold banking products, boosting revenue and targets by 35%. Expanded customer base by 35% and achieved 100% retention through strong relationships. Collaborated with teams to streamline service delivery, reducing delays by 75%.

Sales Strategy Customer Relationship Management Revenue Team Collaboration Service Delivery

Housekeeping & Public Areas Supervisor

Lancaster Hotel

Aug 2014 - Aug 2015 (1 year)

Enhanced staff performance by 45% through training programs and supervision. Implemented cost-saving strategies, reducing waste by 35%. Ensured compliance with safety and hygiene standards, reducing operational risks by 95%.

Staff Training Performance Management Compliance

Education

Degrees, certifications, and relevant coursework

Google

Project Management

2023 - 2023

Earned a Google Project Management Certificate, covering the fundamentals of project management, including planning, execution, and stakeholder management.

Macquarie University

Human Resource Management

2021 - 2021

Completed a course in HR Management & Leadership, focusing on human resource strategies, leadership principles, and organizational behavior.

St. Petersburg Polytechnic University

Financial Investment & Risk Management

2021 - 2021

Studied Financial Investment & Risk Management, gaining insights into financial analysis, investment strategies, and risk assessment methodologies.

University of California, Irvine

HR Analytics

2021 - 2021

Completed a course in HR Analytics, learning to leverage data analytics in human resources to improve decision-making and organizational performance.

University of Cape Coast

Bachelor of Science, Hospitality Management

2010 - 2014

Completed a Bachelor of Science in Hospitality Management, focusing on the principles of hospitality, customer service, and operational management within the hospitality industry.