Open to opportunities

Nicola Feldmann

@nicolafeldmann

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Executive Assistant and Operations Specialist optimizing remote teams.

South Africa

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What I'm looking for

I seek remote roles supporting executives or operations in GMT/UK time zones where I can apply process optimization, AI tools, recruitment, and multi-platform e-commerce experience to improve efficiency and scale operations.

I am an Executive Assistant and Operations professional with five years of experience supporting executives and coordinating remote, international operations for e-commerce, luxury services, and hospitality companies.

I deliver process optimization, recruitment coordination, vendor management, financial documentation, and AI-driven efficiency improvements that enable leaders to focus on strategic growth.

I have a proven record implementing AI tools (Gemini, Claude) to improve efficiency, managing multi-platform operations (Shopify, Airbnb, Booking.com), and leading end-to-end recruitment and stakeholder coordination for product launches and relaunches.

I prioritize organized systems, timely follow-up on action items, and clear cross-time-zone communication to ensure operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant

Current

Poochy Coo

Mar 2021 - Present (4 years 11 months)

Coordinated daily executive workflows and operations for the CEO, implemented AI tools to automate meeting summaries and communications improving efficiency by 30%, and maintained financial documentation for accounting and audit readiness.

Executive Support Operations Coordination Claude Vendor Management Process Optimization

Virtual Assistant

Airoc

Mar 2025 - Sep 2025 (6 months)

Supported Shopify e-commerce operations and product launches, led end-to-end recruitment reducing time-to-hire, and integrated AI to accelerate market research and presentation development for stakeholder decisions.

Shopify Recruitment Market Research Presentation Claude Inventory Coordination Stakeholder Management

Executive Virtual Assistant

Droplet Brands

Aug 2024 - Sep 2024 (1 month)

Managed executive correspondence and recruitment for a digital relaunch, hired a lead designer to meet critical timelines, and supported Shopify management and competitive research to inform CEO strategy.

Executive Support Recruitment Shopify Supplier Management Competitive Research Project Support