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Nabeelah Alli

@nabeelahalli

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Operations & systems leader specializing in AI-driven workflow automation.

South Africa

Message

What I'm looking for

I seek roles where I can design and implement AI-driven automation and scalable systems, collaborate cross-functionally, and drive operational efficiency and measurable impact.

I am an operations leader with 10+ years designing and implementing scalable workflow systems and AI automation strategies that reduce manual workload and enable growth.

I have delivered end-to-end automation and chatbot solutions across industries, integrating CRM, project management, and communication platforms to improve efficiency and response times.

As a consultant and operations lead, I led discovery, solution architecture, and cross-functional delivery for complex projects, building repeatable frameworks that accelerated delivery timelines and reduced operational friction.

I combine systems thinking, change management, and hands-on execution to translate strategy into reliable operational processes that support sustainable business growth.

Experience

Work history, roles, and key accomplishments

Current

Workflow Automation Consultant

Current

Independent Consulting

Jan 2023 - Present (3 years 1 month)

Delivered workflow automation and AI systems implementations for multiple clients, reducing manual workload by 40–60% and accelerating project delivery timelines by 30%. Led discovery, solution architecture, and integrations across CRM, project management, and communication platforms.

Automation Chatbot Development Zapier Make API Integration Workflow Design Process Optimization NLP Systems Architecture

Operations & Client Success Lead

Notebook Agency

Feb 2024 - Dec 2025 (1 year 10 months)

Operated as operational extension to founders in remote-first digital businesses, implementing AI-powered automation that cut administrative tasks by 50% and improved executive decision-making through data synthesis and priority management.

Revenue Operations Client Success Automation Remote Operations Data Synthesis

Account Manager

VIDA Select Matchmaking

Sep 2022 - Feb 2025 (2 years 5 months)

Managed end-to-end client lifecycle for premium service clients, implementing automated communication and AI-assisted response systems that improved response times by 60% and strengthened retention through structured relationship workflows.

Client Lifecycle Management CRM Workflow Automation Retention Data Analysis Stakeholder Management Onboarding

Operations Manager

The Beancounter

Sep 2018 - Oct 2022 (4 years 1 month)

Managed operational execution and cross-business workflows for a founder-led financial services firm, supporting strategic priorities, operational risk management, and multi-business coordination to improve process clarity and reliability.

Operations Management Process Mapping SOPs Risk Management Systems Thinking

Education

Degrees, certifications, and relevant coursework

iLearn

NQF Level 5, Business Administration, Management and Operations

2017 - 2018

Completed an NQF Level 5 qualification in Business Administration, Management and Operations focusing on operational management and business administration practices.