Marije Pierson
@marijepierson
Operations and project manager focused on process improvement, cross-team efficiency, and delivery.
South AfricaWhat I'm looking for
I'm an operations and project management generalist with extensive experience driving process creation, improvement and automation to remove friction across Product, Engineering and Customer Success teams. I specialise in setting up and configuring tooling, managing vendors, and coordinating cross-functional projects to keep teams moving.
I've managed finance and reporting responsibilities, supervised accountants, and used financial data to forecast cash flow and budgets while maintaining accurate accounting systems. My background includes customer support leadership, release and incident management, data-warehouse coordination, and hands-on website updates via GitHub/GitLab, Webflow and WordPress.
I thrive in teams that value clear communication, collaboration and initiative, and I bring proven event, HR/recruitment and internal knowledge-management experience from both startup and scaled SaaS environments.
Experience
Work history, roles, and key accomplishments
Operations Manager
Inventory Planner by Sage
Dec 2021 - Feb 2025 (3 years 2 months)
Led Business/Product Ops during acquisitions, driving project management, process creation and migration work to remove blockers and improve operational efficiency across teams.
Operations Manager
LearnCube
Mar 2020 - Nov 2021 (1 year 8 months)
Introduced robust processes and scaled operations for a virtual classroom platform, improving efficiency and managing customer support and cross-team workflows.
Co-organiser
ScaleConf
Jan 2012 - Dec 2020 (8 years 11 months)
Organised a recurring 400-person tech conference end-to-end, managing sponsors, speakers, ticketing, venue logistics and cash flow for a consistently sold-out event.
Co-founder
AppointmentGuru
Jan 2017 - Mar 2020 (3 years 2 months)
Built and operated a two-person appointment management and invoicing app, overseeing product planning, financial management, customer support and company administration.
Support & Ops Manager
Yola
May 2008 - Jun 2016 (8 years 1 month)
Progressed from Support to combined Operations, Project and Engineering management, leading support teams, improving helpdesk systems and managing cross-functional projects until 2016 retrenchment.
Education
Degrees, certifications, and relevant coursework
WSWits Business School
Project Management Programme, Project Management
Completed a Project Management Programme at Wits Business School focusing on practical project management skills and methodologies.
Institute of Marketing Management
Marketing Diploma, Marketing
1999 - 2002
Completed a Marketing Diploma providing foundational marketing knowledge and practical skills applicable to business and advertising.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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