BERNADINE LOUIS

Pioneered the establishment and growth of a start-up in the blockchain sector. Streamlined daily operations, optimized workforce management, and executed strategic initiatives.

Managed switchboard operations and directed incoming calls. Uploaded images of damaged vehicles onto company systems and coordinated ordering of stationery and uniform accessories.

Escalated value-added service issues on behalf of customers and reviewed systems reports. Managed stock allocation, client liaison, and processed banking paperwork.

Conducted quality checks on captured filing to ensure accuracy and compliance.

Executed general office duties including filing, handling calls, liaising with clients, drafting contracts, and creating spreadsheets for accounts and invoicing.

Operated switchboard, managed filing, received clients, and oversaw diary of managing member. Arranged travel and accommodation bookings and secured venues for events.

Provided childcare, attending to a young girl's needs including bathing, feeding, and entertaining. Established a consistent schedule for naps and assisted parents as required.

Handled general office duties including typing, filing, screening calls, and maintaining spreadsheets. Managed confidential documents and client interactions regarding payments.

Managed a high-volume switchboard (Siemens), greeted clients, maintained filing systems, and assisted in preparation for meetings and conferences.

Overseen handling of incoming stock and issuance for installation at client sites. Liaised with Network Service Providers for SIM activations and managed client account statuses.

Coordinated travel arrangements for inbound international travel agents and tour operators. Negotiated rates with hotels, lodges, car hire services, and airlines.

Developed spreadsheets, typed correspondence, managed departmental head's diary, and researched information. Participated in meetings and identified potential property sales leads.

Oversaw helpdesk for facilities department, logging calls and collaborating with contractors. Prepared annual budgets and liaised with local councils for compliance.

Oversaw business development in travel sections of two IT companies. Arranged client travel from online inquiries and conducted market research to populate databases.

Assisted clients with travel and accommodation bookings, tailored tours including transport, drivers, accommodation, and meals. Engaged in networking and participated in exhibitions.

Executed basic receptionist duties including FOREX transactions, managing accommodation reservations and function bookings, and supporting supervision of functions.

Managed a complex switchboard with over 300 lines before transitioning to front office operations. Performed guest check-ins and check-outs for large groups and handled reservations.

Completed Matriculation Certificate, covering grades 8 through 12.