Neek SoUneek

Provided safe, attentive care for special needs children, assisting with daily living needs and following individualized care plans.

Received parcels, repackaged items, and ensured proper labeling and shipping to specified destinations.

Unloaded and sorted incoming shipments, picked and packed customer orders, and maintained inventory accuracy in a fast-paced warehouse environment.

Transported passengers safely, used GPS for route optimization, and provided professional customer service while maintaining a high driver rating.

Coordinated furniture orders, deliveries, and repairs, providing status updates and resolving customer issues.

Managed and trained a self-recruited team, directly signed customers up for Verizon Home Services, and mapped assigned areas.

Handled inbound calls in a high-volume call center, answering inquiries about bills, payments, and service changes, and making payment arrangements.

Handled inbound and outbound calls, answered product inquiries, persuaded customers to try new products, and placed orders.

Administered computer-based exams, managed center opening and closing, greeted and checked in candidates, and ensured exam security.

Provided administrative support, handled telephone calls and emails regarding legal accounts, processed paperwork, and created systems and charts.

Served an average of 50 patrons per shift, explaining menu items and cooking methods.

Greeted customers, assisted with clothing options, balanced cash register, and helped create merchandise displays.

Filled in for absent teachers, set and corrected homework, and employed materials and techniques of regular teachers.

Served an average of 40 patrons per shift, explained menu items, and prepared sides and drinks.

Conducted telephone collections of past due accounts, informed customers of account status and payment options, and successfully collected 75% of assigned accounts.

Circulated among potential customers, demonstrated product use, answered questions, and persuaded customers to purchase merchandise.

Provided administrative support, composed and edited correspondence, managed payroll and company billing.

Pursued studies in Business Administration at CUNY Queens College from 2005 to 2007.