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Zhane BeardZB
Looking for a job

Zhane Beard

@zhanebeard

I support customers and operations through accurate data entry, scheduling, front desk, and chat service.

United States
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What I'm looking for

I'm looking for a Data Entry Clerk or Front Desk Administrative Assistant role where I can use data management, scheduling, customer communication, and office support skills to keep daily operations running smoothly.

I've supported customers and daily operations at Delta Air Lines, Infosys, Microsoft, Sonesta Hotels & Resorts, and Macy's through chat support, front desk coverage, documentation, scheduling, and service.

In warehouse roles at SupplyHouse, Chewy, JCPenney Warehouse, CVS, and FedEx Ground, I've picked and packed orders, received inventory, completed cycle counts, used RF scanners, and followed safety procedures.

I've also provided hands-on childcare, home care, and direct support, while building customer-facing experience in retail, leasing, hospitality, sales, and airport passenger assistance.

Experience

Work history, roles, and key accomplishments

Delta Air Lines logoDL

Customer Service Chat Agent

Delta Air Lines

Dec 2020 - Oct 2025 (4 years 10 months)

Provided real-time customer support via chat, assisting passengers with booking, flight changes, and inquiries. Resolved customer issues efficiently while maintaining a professional and friendly tone.

PR

Server

Promenade on the River

Apr 2022 - Jun 2022 (2 months)

Greeted and seated guests, providing excellent hospitality and ensuring a positive dining experience. Took food and beverage orders accurately and delivered to tables in a timely manner.

CS

Sales Associate

Catherine's Plus Size Stores

Nov 2015 - Jan 2017 (1 year 2 months)

Assisted customers with selecting clothing and accessories, providing personalized styling advice and coordinating outfits. Maintained organized and visually appealing sales floor.

Education

Degrees, certifications, and relevant coursework

Mt San Antonio College logoMC

Mt San Antonio College

Nursing (college), Nursing

2026 -

Currently pursuing a nursing program.

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor's degree, Business Administration

2021 -

Pursuing a Bachelor's degree in Business Administration.

TS

Theatre of Arts School

Bachelor of Arts, Theater

2020 -

Pursuing a Bachelor of Arts in Theater.

edX logoED

edX

Certificate, Foreign Language

2020 -

Pursuing a certificate in a foreign language.

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor's degree, Business Management

2020 - 2022

Pursued a Bachelor's degree in Business Management, currently paused.

HS

Hidden Valley High School

High School Diploma, General Studies

2009 - 2012

Earned a high school diploma.

Interested in hiring Zhane?

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