Peaches User

Provided weekend childcare for nieces and nephews (ages 5–7), including light cleaning, cooking, and educational play. Managed nap time and supported a safe, engaging environment.

Shopped for customer orders by scanning items at checkout and entering purchases into an electronic inventory system. Communicated order and delivery status, handled customer payments, and delivered within specified timeframes.

Managed pickup and delivery by checking work orders, driving to restaurants, and collecting orders as listed. Communicated with customers about quantities and preferences, handled cash payments, logged deliveries, and resolved issues per company policies.

Took drink orders by listening to guest preferences and making recommendations while maintaining an upbeat, customer-focused environment. Checked IDs, handled payments, tracked inventory and supplies, and kept the bar and dining areas clean and stocked.

Resolved customer complaints through phone, email, and social media by reviewing account details and identifying the reason for calls. Assisted with orders, refunds, exchanges, cancellations/upgrades, and handled payments while following scripts and customer service policies.

Created and maintained accounts by studying market activity and adjusting sales presentations to support CBD industry needs. Submitted orders through an online system, monitored competition and pricing, and addressed customer complaints with solutions and recommendations.

Prepared meals and supported kitchen operations by cooking items, completing meal prep, and keeping equipment and grills clean. Also handled stocking and order preparation to support timely service.

Completed undergraduate coursework in Psychology at Columbus State Community College from October 2023 to December 2023.

Earned a High School Diploma from Smart Horizon Online High School in January 2017.