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LaTina Neal

@latinaneal

Customer Service Representative with 6+ years delivering responsive support, accurate documentation, and efficient administrative assistance.

United States
Message

What I'm looking for

I’m looking for a remote role where I can provide outstanding customer service through chat and email, manage scheduling and records accurately, and handle data entry and administrative support for a high-performing team.

I’m a highly organized, dependable, and customer-focused professional with more than six years of experience delivering exceptional customer service and administrative support. I’m at my best resolving concerns professionally, handling multiple priorities, and keeping accurate records—whether I’m assisting customers in retail, supporting families in childcare, or helping with order processing in a fast-paced warehouse environment.

I bring strong communication and problem-solving skills across live chat and email support, customer account assistance, scheduling, and documentation. I’ve worked extensively with point-of-sale systems, inventory systems, handheld scanners, and office productivity tools, and I take pride in attention to detail, confidentiality, and quickly adapting to new technology to support a high-performing team.

Experience

Work history, roles, and key accomplishments

OD
Current

In-Home Childcare Provider

Ozone Family Daycare

Apr 2024 - Present (2 years 3 months)

Maintained daily documentation, attendance records, and communication logs while coordinating schedules, routines, and activities. Handled administrative duties with health and safety compliance and communicated professionally with parents.

DS

Child Care Assistant

Dolberry Family Child Care Services

Feb 2022 - Apr 2024 (2 years 2 months)

Maintained detailed records and documentation while supporting administrative and front desk responsibilities. Performed data entry, organized confidential information, and supported daily childcare operations with clear communication to families.

FA

Seasonal Customer Service Associate

Fastemps

Assisted large numbers of customers during high-volume events, operating cash registers and processing transactions accurately. Prepared food and maintained sanitation standards while delivering professional customer service under pressure.

Education

Degrees, certifications, and relevant coursework

LaTina hasn't added their education

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Tech stack

Software and tools used professionally

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