LaTina Neal
@latinaneal
Customer Service Representative with 6+ years delivering responsive support, accurate documentation, and efficient administrative assistance.
What I'm looking for
I’m a highly organized, dependable, and customer-focused professional with more than six years of experience delivering exceptional customer service and administrative support. I’m at my best resolving concerns professionally, handling multiple priorities, and keeping accurate records—whether I’m assisting customers in retail, supporting families in childcare, or helping with order processing in a fast-paced warehouse environment.
I bring strong communication and problem-solving skills across live chat and email support, customer account assistance, scheduling, and documentation. I’ve worked extensively with point-of-sale systems, inventory systems, handheld scanners, and office productivity tools, and I take pride in attention to detail, confidentiality, and quickly adapting to new technology to support a high-performing team.
Experience
Work history, roles, and key accomplishments
Retail Associate
Tj Maxx
Oct 2025 - Present (9 months)
Provided customer service for purchases, returns, and product inquiries, processing transactions accurately on point-of-sale systems. Resolved customer concerns and supported daily store operations while maintaining organized merchandise displays.
In-Home Childcare Provider
Ozone Family Daycare
Apr 2024 - Present (2 years 3 months)
Maintained daily documentation, attendance records, and communication logs while coordinating schedules, routines, and activities. Handled administrative duties with health and safety compliance and communicated professionally with parents.
Child Care Assistant
Dolberry Family Child Care Services
Feb 2022 - Apr 2024 (2 years 2 months)
Maintained detailed records and documentation while supporting administrative and front desk responsibilities. Performed data entry, organized confidential information, and supported daily childcare operations with clear communication to families.
Processed customer orders accurately while meeting productivity goals using handheld scanners and inventory management systems. Maintained organized inventory records to ensure order accuracy in a fast-paced environment.
Cashier / Customer Service Representative
Family Dollar
Jan 2020 - Dec 2021 (1 year 11 months)
Delivered customer service in a high-volume retail setting while processing cash and card transactions accurately. Assisted with product selection and issue resolution, and maintained inventory and an organized workspace.
Provided customer service while processing customer orders accurately and efficiently in a fast-paced environment. Maintained cleanliness and food safety standards and worked effectively with a team.
Seasonal Customer Service Associate
Fastemps
Assisted large numbers of customers during high-volume events, operating cash registers and processing transactions accurately. Prepared food and maintained sanitation standards while delivering professional customer service under pressure.
Education
Degrees, certifications, and relevant coursework
LaTina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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